2002 Volkswagen Jetta GL 2.0 from North America
Major engine defect: oil consumption
Oil consumption began at around 30,000. More than one quart of oil consumed or lost since last service (less than 5,000 miles ago). This is the second experience with Jetta oil consumption trouble. Also occurred with my 2001 Jetta at roughly the same point (30,000 mile point).
Window lifter failed on both left and right front windows, allowing windows to fall into window well. This problem also occurred with another Jetta, the 2001 model.
Ignition switch failed prior to first service (5,000 miles).
Very disappointed. Service personnel have tried to explain oil consumption as "within normal limits" when one to two quarts were being consumed between 5,000 mile service intervals on cars less than three years old with less than 30,000 miles. Most curious that this same problem occurs on two different cars from two different manufacturing years, but identical models and identical engines.
Would you buy another car from this manufacturer? No
Review Date: 28th February, 2004
11th Jul 2004, 20:50
I have had the same problems with oil consumption. The dealer has been very gracious about refilling the oil at no charge. The dealer has, however, already cleaned a screen, replaced an oxygen sensor, and replaced the intake because there was oil in it causing the car to burn oil. I just got the car back on Friday and today (Sunday) the check engine light came on. The car has been to the dealer four times already with the engine trouble. The car has 25000 miles.
9th Jan 2007, 00:26
I am so frustrated as of right now with my 2002 VW Jetta right now as well. I bought it with 40,000 on it because I heard they were good cars, my 96' Olds Ciera that I traded in was better, when it comes to oil consumption! I contacted my mechanic, who specializes in German cars of all kinds, and he said there was a problem. I called the salesman I brought the car from, he stated it had an oil consumption problem and made it sound quite easy to get it taken care of. It's NOT! Apparently VW allows the car to burn 1 quart for every 1,000 miles. When I was told this it made me laugh, because that is a lot of oil, especially since VW recommends oil changes every 5,000 miles. I am so frustrated and cannot get anything done about my car. They say this is very common, amongst all types of cars, but I've never heard of this happening to any "decent" car. You'd think if VW had this problem they would want customers to recommend them, I'm sure from being on several websites with millions having the same problem, they aren't going to be recommended.