I have a 2006 Jetta and the paint on the buttons is bubbling and falling off too. I hope someone has some advice...
It seems that Volkswagon won't admit that the paint blisters on late model Jetta and Passat radios. The paint on my '06 Jetta is blistering and falling off the radio buttons. (Fortunately I remember what they the buttons do.) I tried the dealer and they said I was probably using hand lotion. I don't. I called VW corporate and they said there was nothing they would do for me, as I am off warranty. I think these radios should be recalled. In my spare time, Ill call a department in New York State that handles these differences via mediation. I'm tired of companies getting away with such things.
I have a 2006 Jetta TDi that has the aforementioned defective radio buttons. In my opinion, this appears to have no relationship to oils/suntan lotion coming into contact with the buttons. The buttons that are bubbling on my radio are random at best. Some of the buttons that I use on a daily basis are bubbling and some of them are not. In fact, there are buttons that I never utilize that have bubbled. I say that this is simply a material defect.
I took it to the dealer and they have ordered a replacement radio that will fall under the car's warranty. I am happy that my car's warranty is being honored, however I am concerned that in another three years the replacement radio will have the same defect and I will be without a warranty - what then.
The rest of the car has performed beautifully. The radio has been the only disappointment thus far.