2002 Volkswagen Passat GLS 1.8L turbo from North America




My check engine light and EPC light comes on. There have been several times I tried starting my car and it won't start. It turns over, just won't fire up. Then when it does start, it won't rev whatsoever. I can put it in gear, press the gas pedal to the floor and the car won't move one bit. Then I turn the car off, wait a minute, and turn the car back on and it starts like normal.

Then when I'm driving and start slowing down or coming to a stop, the car drops idle, like it wants to die out, for a second and the back to normal when I pick up speed.

I found a leak in one of my vacuum hoses and repaired that. The EPC light went off, but only comes on if the car has a hard time starting. I know that the hose was the problem for the EPC because that light is constantly on and now goes off.

As for the check engine light, I don't know what to do...

Any suggestions...

Would you buy another car from this manufacturer? Don't Know

Review Date: 4th May, 2008

2002 Volkswagen Passat GLS 1.8T from North America


A good car with poor service support


Engine Sludge (covered by warranty) at 48,000 Miles.

Mass Airflow Sensor at 66,000 Miles.

Interior light of heating/cooling system failed at 52,000 miles.

Headlights, complete failure of low beams electrical system both sides, at 100,000 miles.

Front Ashtray/cigarette lighter (non smoker) broke at 70,000 miles.

General Comments:

The car has had a few major issues, the most annoying and expensive being the headlight issue.

I love the car, as it's easy to drive, very comfortable on long trips, and generally easy to maintain.

It's had service issues, but I can't complain, as I drive it a lot and it's endured many different climates, from Las Vegas Desert to Sierra Nevada snowstorm, to big city stop and go, to East Coast oceanfront living. It's performed well in all those.

Unfortunately, my biggest complaint is with Volkswagen Service. They are the most unhelpful group of people I have ever met. As for the engine sludge, why not just admit you've made a mistake and fix it for life? How hard is that?

Would you buy another car from this manufacturer? Yes

Review Date: 7th April, 2008

2002 Volkswagen Passat GLS 2.8 from North America


Great when it ain't broke


Replaced rear brakes at 25,000 miles.

Replaced coolant temperature sensor.

Missing instrument lights never installed at the factory.

Gear shift knob cracked.

CD cassette will not change CD's.

Dealer could not program a new key, attempted to charge 8 hours of training time while figuring out how do it.

Cabin smells of burning oil at stop lights, cannot find a leak.

Repeat check engine light, dealer does not know what the code means, Says" Leave it and we will look at it" at time and material charges.

General Comments:

Smooth on the interstate.

Better than rated gas mileage, +30mpg.

Sluggish and heavy in town.

Good handling and ride.

Would you buy another car from this manufacturer? No

Review Date: 2nd March, 2008

2002 Volkswagen Passat V6 gas from North America


A fortune to maintain for an average car


The Passat brake system is a fortune to maintain. With "precision" rotors at $110 US each and labor over $90 per hour a two wheel brake job is well over $500. You have no alternative part choices, only VW and they really bend you over for everything.

I tried to have a local mechanic replace the alternator and he couldn't --the front bumper needs to come off--ABSURD! You must go to a dealer and pay about $500 US for the parts, plus they ALWAYS find something else wrong, so the repair bill was incredible.

The radio is great however it went out at about 20,000 and the dealer replaced on warranty.

Light bulbs are difficult to replace.

The in-cabin air filter is about $50 US to replace--that is criminal for paper and cardboard--what a scam.

I am selling the Passat and going elsewhere. The Germans have no hybrid technology and build cars that are impossible to service locally or yourself. It is a dealer gold mine.

General Comments:

The V6 Passat runs well and has excellent acceleration. The fuel mileage has never been as good as advertised.

Would you buy another car from this manufacturer? No

Review Date: 18th January, 2008

19th Jan 2008, 15:38

Why do you think VW's market share in the States has plummeted? The Passat has been uniformly unreliable for quite a few years now... and I don't see anything that would lead me to believe the redesigned 2007 should be any better.

I hate to say this (because I lean towards domestics), but buy an Accord or Camry. They might be appliances, but at least they're reliable and keep their value. Or, if you're feeling adventurous (first model year), buy the redesigned Malibu.

20th Jan 2008, 23:36

I love all cars and I myself drive a BMW, but I have to agree that you really cannot do better than a Camry or Accord when buying a new car. They are simply the most for the money and even more expensive cars are really no better. I absolutely love my Bimmer and will buy another one, but mine was used as my next one will be. My parents have a new Camry and my grandmother has a new Accord and even after driving my BMW, my other grandparents' Jaguars, my relatives' big SUVs, etc, I have to say that none of them are any more comfortable than the Camry or sportier to drive than the Accord.

A VW wins my heart for having character, but I just cannot justify owning one when there are always five or more at the garage for serious, frighteningly expensive problems when I am simply having oil changed in my BMW.