2002 Volkswagen Jetta GLS review from North America
"A huge disappointment"
What things have gone wrong with the car?
The windows of this car have rattled since day one. They also have a lot of wind noise.
The fuel gage has never worked correctly. I have had the sender replaced three times.
The cup holders are terrible. Poor design and cheap materials.
The arm rest fell apart with about 5,000 miles on the car.
The cloth seats are showing signs of wear already. Everything sticks on the seats. They always look like they need to be vacuumed.
Transmission speed sensor failed.
Blower motor is out of balance.
Radio fuse has fallen out several times.
I have never seen a bigger owners manual for a car. The problem is that it tells me nothing that I need to know.
I could go on and on.
General comments?
I have wanted a diesel car for a long time. The diesel is peppy and fun to drive past the fuel pump. The rear seat is way too small. If the seats were moved just two inches back into the trunk it would make a huge difference.
The fit and finish on this car is the worst I have ever seen. I am currently looking to replace this car with something more reliable and comfortable. Dealer service is all, but non-existent. Worst choice in cars I have ever made. Buyer beware.
Recommended reviews
  | Very poor car and expensive to maintain |
| Not reccommended! |
| Would you buy another car from this manufacturer? | No |
| First year of ownership | 2001 |
| Most recent year of ownership | 2003 |
| Engine and transmission | 1.9 TDI Automatic |
| Performance marks | 8/10 |
| Reliability marks | 0/10 |
| Comfort marks | 5/10 |
| Dealer Service marks | 0/10 |
| Running Costs (higher is cheaper) | 9/10 |
| Distance when acquired | 18 miles |
| Most recent distance | 29000 miles |
| Previous car | Ford Explorer |
| Date of Entry | 12th July, 2003 |