2002 Pontiac Montana review from North America

The tranny failed at 13,000 miles.

The Air Conditioning blew out at 40,000 miles.

The CD player makes a noise when you brake.

The passenger side window switch is erratic.

I took the car into the local Pontiac dealer at around 13,000 and again around 20 some K, and explained (in a very polite way) that the transmission slips & shifts up hard. Both times they assured me that they checked it out completely, and that it was fine. The problem worsened at 37,000, and I took it in again. (again I was very polite). They called me and said "It is fine, there is nothing wrong with your transmission, but we can do a flush and fill and filter change if it will ease your mind (for 129.00). I said OK, and when I went to pick it up the next morning, I was told..."You have metal in the pan... we need to rebuild the tranny... (2600.00) They rebuilt it, I got it back... It was worse than ever. Took it back, they replaced a solenoid??. It runs great now.

GM (via my local Pontiac dealer) refused to pay one penny on it because I had "exceeded my factory warranty" They looked me right in the face, and told me, "The first two times you brought it in were UNRELATED PROBLEMS".

I have had many GM products... But I will never again buy a GM. And I doubt if my four teenagers will grow up and buy a GM, after witnessing this donnybrook.

-Vince from IL.

PS...They ignored the CD and lock problem too.