2000 Cadillac DeVille Sedan from North America - Comments

Comments: 1-15, 16-30, 31-45, 46-60, 61-75, 76-90, 91-105, 106-120, 121-135, 136-150, 151-157

27th Sep 2001, 13:36

"Except for some problems, a wonderful car!"

What things have gone wrong with the car?

I have major problems with vibration on my 2000 Cadillac Deville. I bought it brand new and experienced the first problems around 8,000 miles. And as of today I still have the same vibration between 60 MPH and 70 MPH.

The car was in the shop over and over again, but until today GM was still not able to determine and fix the problem.

They balanced the wheels, changed the tires, etc. - no effect.

Other than that, I "only" had the power steering pump replaced (just quit working), and all CAM shafts (I had a rough idle from begin), which then took care of the problem.

General comments?

I'm looking for Cadillac DeVille owners - specially years 2000-2002 - which have/had the same problems with their car.

Please post your comment or reply here.


29th Oct 2001, 13:53

I recently purchased a 2000 Deville DTS with 17000 miles and have experienced some of the same problems with the vibrations between 60 and 70 mph and the rough idle. I was preparing to take mine to the dealer and decided to surf the net to see if there was other info on problems with the car.

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6th Feb 2002, 21:36

I purchased a new 2001 Cadillac Deville DTS in Sept 2001. I noticed a vibration between 50 and 75 mph on the way home from the dealer. After many attempts to fix the problem (wheel balance, tire replacement etc) the vibration still remains. The car has also had the steering pump and rack replaced, two crankshaft sensor assemblies replaced, poor gas mileage and a number of other problems. All in all a very disappointing experience.

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5th Jul 2002, 11:40

Could be that the 2 engine stabilizer bar bushings are worn out. I had the same problem between 65 and 75mph and when I got this replaced it fixed the problem. Hope this helps.

Osman.

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13th Aug 2002, 14:37

I purchased a new Cadillac Seville STS in November 2001 and I also have the vibration at highway speeds. You wouldn't expect a car with a price tag of over $50,000 to vibrate while cruising down the highway. Been in for service 3 times for this problem and still has not been corrected. So far there does not seem to be a solution for the problem. I was told it was built into the car and nothing can be done about it. Very disappointing for what is suppose to be one of the finest American automobiles.

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22nd Aug 2002, 16:20

I purchased a 2002 DeVille in Jan 2002 and have been trying to get a vibration problem resolved ever since. It vibrates between 65 and 75 MPH. So far they have replaced 2 tires and balanced the wheels numerous times. They claim the vibration is within GM acceptable levels.

Just removing and replacing the tires/wheels makes the level of vibration change. 2 more new tires on the way, but I doubt that will do anything, but I can hope.

I see there is a Technical Service Bulletin 0003100007A, but I do not have a copy yet to see what is says.

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23rd Sep 2002, 20:16

I am having same vibration problem with 2002

DeVille. Car has 16000 miles, vibration starts at 35-40, becomes more pronounced at 65-70 to the extent that the steering wheel vibrates. To date wheels have been balanced, now changing tire to Michelin X one Should be completed on 9-24. I have been told the same sad story by my dealer"there is no known fix" I suspect that Lexus may be behind this problem. Cannot believe that GM will ignore this.

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8th Oct 2002, 14:20

I bought a new 2002 De ville on June 6,2002. It has vibrated at speeds of 63- 65 mph since day one. The dealer has rotated and balanced tires repeatedly. A new set of Michelin's didn't help. I went to two outside tire shops and they insist there is nothing wrong with tires and wheels.

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11th Oct 2002, 19:08

I purchased a new 2002 Cadillac Seville STS in May, 2002. It has vibrated since it was new. All Goodyear tires were replaced with Michelin tires, those were rebalanced repeatedly, two of the Michelin tires were replaced and it is still the same. It vibrates most noticeably between 65-70 mph. Two dealerships and Cadillac Corporate have now brushed me off saying there is nothing more they can do. Regional Manager would not talk to me. One service manager has the integrity to acknowledge the vibration--the other one did not! Sad commentary on a $50,000 car, probably my last GM automobile. Anyone have success with Lemon Law appeal?

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16th Nov 2002, 19:54

I Purchased a 2000 standard no frills Deville as used in 2001. I did not, and still do not, notice a vibration at any speed up to 100mph. It rides great. However, I did have the engine changed (under warranty thank God) due to suspicious engine clatter during a cold start. My dealer jumped on it immediatly and got the problem fixed. I'll ask them about your vibration problem and get back to you if they tell me anything useful.

I do get a slight vibration when I apply the brakes at around 65 or 70mph, as though the disc brakes are grabbing. On inspection the dealer sees nothing wrong. Brake shoes look good. The problem is very minor, but I do notice that very slight vibration - but it does not happen on every brake application.

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8th Dec 2002, 20:54

Same vibration problem with my 2002 De ville. To date tires have been replaced, balanced and lined up three times, front lower control arms replaced. Car has 20,000 miles, problem started around 15,000 miles. Dealer does not know what to do, says all 2000-2002 have same problem. Good advertisement for Lexus.

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2nd Jan 2003, 09:22

I just bought a 2000 DTS in amazing condition with 45,000 miles. I have a slightly rough idle,... which seems to be common. Although I use the recommended 87 octane,... the rough idle was much less noticeable with 93. I have also noticed the vibration in the 60-70 MPH range. While I don't think it should be there in a car of this caliber, it is not a huge nuisance to me as it is very minor. I did have to have the power steering pump replaced almost immediately. Many others seem to have this problem as well.

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24th Jan 2003, 17:29

I purchased a new Cadillac DeVille that developed vibration problems at 22,500 miles... very noticeable at 65-74 mph in the steering wheel, seats, and dashboard. Balance and alignment

check revealed nothing. The Cadillac dealership suggested

replacement of the original equipment tires (Michelin Symmetry) because of "possible belt shifting".I upgraded to

Michelin X-1 tires, had balancing plus alignment, and still had the vibration problem. The dealership then recommended "load force balancing" (per GM Document 821793),and when that didn't eliminate the problem suggested having Michelin replace the tires under warranty. Eleven Michelin X-1 tires later (with "load force balancing") and I still had the problem. At this point, Cadillac Customer Assistance sent their District Representative to drive the car; three and one-half weeks later he pronounced that I should have replaced with Michelin Symmetry tires... the X-1 tires are "too stiff"...and that they GM buy selected lots of Symmetry

tires not available on the replacement market. I told him

this was a "cop-out" story inviting me to "go away". A letter to GM executives resulted in a corporate spokesperson giving the same "it's the tires" story, but

she declined my offer for GM to install their "magic carpet"tires and correct the problem.

Several GM logo/models have the vibration situation (Document ID 821793). Reputedly, the worst are the

Oldsmobile Aurora and the Cadillac Seville, followed by the

DeVille. To correct the design flaw, the 2004 Seville will be changed back to a rear wheel chassis, with the DeVille change following in the 2005 model year. (GM spokespeople vehemently denied to me that vibration is the reason).In my opinion, GM has a problem that they can't fix with the present chassis/suspension design and have "circled the wagons" to avoid litigation.

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21st Feb 2003, 15:26

I purchased a 2000 De ville in 2000 with 10,400 miles, I have had the vibration at the speed between 60 - 70. I carried it back to the dealer several times. They finally, suggested new tires. I purchased a new set of tires I still have the vibration. I also, purchased rotaries, had tires rotated as scheduled, wheel balanced repeatedly. Today I still have that problem. The serpentine belt shifted, which had to be replaced. The Technician explained to me what caused it. It had something to do with the engine shift. I have had to have three windows elevation devices replaced. The fuel and trip indicators keeps tripping to LO and zero. I am disappointed in that I am not receiving the performance/service and smoothness of what the Cadillac should be. I previously owned a Cadillac De ville that had none of these problems, It was a 1987, until I purchased this one. What are the recourses?

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24th Apr 2003, 12:43

My 2003 Cadillac De ville has a vibration which is easily felt on any relatively smooth road. Replacing two tires, balancing, road force balancing twice, and lower control arm bushings have not changed anything. Dealer recognizes the problem, but has told Cadillac that this is normal. Cadillac refuses to do anything more. I am seeking lemon-law protection.

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2nd May 2003, 21:18

I bought a 2000 De ville and started to experience the vibrations at 65 to 75 mph I took it back to the dealer, had my tires changed, it made no difference, I also complained about the knocking in the engine which sounded like lifters they told me the injectors needed cleaning which I did and the knocks continued, after many trips to the dealer I was told that that's the way the North Star engine operates so basically I would have to live with it because there is nothing they can do.

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