22nd Jul 2004, 07:13
What you basically have to do is go to the dealer, and threaten to bring in the Better Business Bureau. That put a flame under GM's rear (or at least the dealer's) and they painted my mother in law's 96 Chevy Beretta (2 yrs. ago) all over again. Her's is the Gray/Green color, and the paint was just coming off in GOBS. It was so bad that it was sheeting off washing the car with a garden hose. Trust me... That should work. Just be firm with them and let them know how you feel.
13th Nov 2004, 20:27
I recently went to a dealership, inquiring on a new vehicle. I have a 87 Honda, on which the paint is also coming off in sheets. When I mentioned it to the dealer, he said that in all honesty, Your paint job lasting is dependent on the day that it was painted from factory. Mondays and Fridays are bad days for a car to be painted, and most likely will start to deteriorate quickly. Mondays, first day of the work week and no one wants to be there, so they may do a poor job. Fridays due to the fact that it is the last day of the work week, and everyone is in a hurry to leave. Just thought I would let ya know this. I personally am looking at a 97 Lumina to purchase. I noticed only a couple of spots on the trunk where the paint was bubbled. But all in all... the paint is still great on it. Good luck with you all.
25th Feb 2005, 18:41
I also have a white 1997 Chevy Lumina with the paint peeling off the side doors. I have contacted General Motors, Chevrolet Corporation, and numerous dealers, and have received the same assistance from all of these contacts - none! I have also noticed at least 15 other white Luminas with the same problem in the course of my travels. I think it is horrible that Chevrolet is unwilling to correct this problem and can guarantee that I will never again purchase another General Motors vehicle. Best wishes to the person who commented about how they must be the exception (dated 9/15/04), my paint just started peeling, hope you have better luck!
18th Jan 2007, 06:32
I am the person that commented back in Sept 04 that I was the "Lucky One" because the paint on my 97 white Lumina was still good. HA!! I spoke too soon! As of today (1-18-07), the paint is peeling off the trunk, roof, passenger side (BAD, the entire rear passenger side door) and on the hood. Seems to start in the ridges, then just takes off. So like many of you, I have gray splotches all over my car. Nice. It's a shame because the car runs like a champ and is paid off, but I'm thinking of getting rid of it just because it looks like a piece of crap!
4th Jul 2007, 21:21
I'm joining the crowd. My white park avenue has paint chipping off too. When I first got the car there was a little paint chip on the roof. Then one day I was washing it at the car wash and some more paint came off of the roof, trunk and side in one setting. MY car doesn't have as nearly much paint chip off as other GM cars at its age of 13 years. But after I waxed the paint hasn't really chipped of just tiny pieces on the same spots. Also the wax made the car look a lot better. I still love my car and it's been reliable the 10 months that I have owned it.
2nd Mar 2013, 18:36
I love GM cars. It's just this years model and the paint job that is worth complaining about. I feel GM should be held accountable for the batch of paint it used during this time period, and they can go after the manufacturer of the paint. That is fair business.
5th Mar 2013, 03:57
The bad white paint is a very obvious issue with this era of GM vehicles. Right after reading these comments, I saw two late 90's white Chevy trucks with big splotches of primer showing through holes in the paint. Apparently there really was some kind of defect in the white paint. I'd advise taking photographs of several hundred of these bad paint jobs and submitting them to GM with a complaint. Both Ford and GM are usually great about trying to satisfy their customers. I got items repaired free on one of my Fords at over 100,000 miles.

1st Jun 2004, 13:39
My father owns a white 97 Monte Carlo and the paint is chipping off in large areas as well. I have also seen many Luminas and Monte Carlo's around the same year with this problem driving around. Can something be done???