1998 Chevrolet Malibu LS from North America
It's a lemon, don't bother
I had to get the Porcelain brakes done in the 2rd year of ownership while under warranty. GM Goodwrench service would only pay for 50%.
ABS sensor used to come on intermittently, and I had it looked at 2x at the GM Goodwrench Service. It was finally fixed the second time.
The antifreeze/coolant light kept coming on during 3rd year of ownership, but GM Goodwrench kept saying they could not replicate. Finally, they were able to replicate the problem 2 months after warranty (3 year/60,000 km) but the warranty had expired. Apparently, a gasket was leaking; it cost $1400 to fix. I complained about this issue via GM's website, and a GM representative contacted me a week later, but they would do nothing. Eight months later, the problem happened again. GM Goodwrench tried to charge me again, for $1300 this time, but I told them that it sounded like they did not fix it right the first time. They went off to check their records and called me 5 hours later to tell me that the 1 year warranty for the parts and labour would be covered; however, they had to replace a part that was not covered, and the service still cost me $190.
I brought my car into GM Goodwrench for an oil change and they suggested that I get my tires rotated and coolant changed. I challenged them on the coolant, since I checked the www.gm.ca/gm/ site and it recommended every 5 years for this to be changed; I had another year to go. It was ready for a rotation, but I noticed that I started getting a high pitch noise when driving over dips or potholes on the right side of the car when I got the car back. I brought it to dealership and they said it was some bearing that needed to be changed. The changed it, but the noise was still there. Complained to the Service Manager and he did nothing.
At the end of 2002, the car started not to accelerate very fast when the gas pedal is pressed and the revolutions per minute (RPM) is hitting over 4000. I brought the car to two local shops and they thought it was the transmission slipping. I brought it into a transmission shop, and they confirmed the problem and it's going to cost $3500. Nice way to celebrate 2003, and I haven't even owned the car for 5 years.
I was very happy in the first two years of ownership, and after that it all went downhill. I bought the car because of the low financing (1.9%), GM VISA points, Graduation Points, and the bonus Gas Money Incentive. I had also spent weeks reviewing different cars and different reviews/recommendations by auto-magazines, people, etc.
If I had to do it all over again, I would have bought another Honda. I owned one for 8 years and the car was 16 years old when I sold it. Other than having to change the CV boots on it every couple of years and a little rust, it beats the product and service of Chevrolet.
Would you buy another car from this manufacturer? No
Review Date: 7th January, 2003