17th Aug 2002, 21:11
We to are owners of a 2000 Chevrolet Silverado and are very un-satisfied. We took our truck back to the dealer for an engine knock and were told that this is normal, something called a cold engine knock. This was not to effect the life of the engine. We now have fifty three thousand miles on this truck and the engine knock has gotten louder and longer. It is also using oil between changes. We have other problems, but this is the one that really gets us. This was a thirty thousand dollar truck and it is going down hill quick. We have spoke with the so called customer service about ten times or more. They are rude and they even hung up on us the last time we called. I would understand this if someone was to be yelling, cursing or out of control, but this was not the case. We even wrote a letter to chevorlet and got no response. E- Mails are not returned either. This so called cold engine knock is in models: 1999-2002 Chevrolet and GMC C/K Pickup and utility Models 2002 Cadillac Escalade (2WD) with 4.8L, 5.3L, or 6.0L Engine (VINs V, T,U- RPOs Lr4, LM7, LQ4) This was a service bulletin from our dealer. At the dealership where we purchased our Silverado, there are 30 other complaints about the engine at this time. This is a very brief run down of our experience. We will NEVER purchase another Chevrolet Silverado. One more thing, the same engine is still being put in this truck to this day.
4th Oct 2003, 07:40
I have a 2001 Silverado. I took the truck to the dealer yesterday and they said this "cold engine knock" is "normal". I told them that if it is normal, why didn't it happen when I bought it? GM wants to extend the warranty to 100,000 miles. This is pretty good, but I didn't spend $30,000 to hear this engine knock. The truck only has 33,400 miles and is still under warranty. The dealer acknowledges the bulletin that was put out in May of 2002 stating a correction was in the works. But GM has decided that it is cheaper to replace a few engines if they fail rather that to put new piston rings in all the Silverado's on the road. I will never, but another GM product.
16th Oct 2003, 18:06
Oct 16 2003.
I have a 2001 Silverado with about 33,500 miles on it the "cold knock "is a joke.
I just I'm trying to find some way to get it fixed or a GM recall, any answers?
3rd Dec 2003, 17:01
Hellow, I have a 2000 Gmc Sierra extended cab pickup and in 2003 the bottom of the doors of the extended cab of the truck were starting to rust out. I have never seen a vehicle have rust this soon after purchase. I did have the rust fixed, but will it come back again? I thought that the general had their act together, but I guess I was wrong!!!
18th Apr 2004, 22:14
We will never buy a Chevrolet truck or car again. It's a very expensive mistake!
We have the "knock". Of course, GM won't do much about it. It's normal they say.
Our tailgate latches have failed and ruined, our cables have been busted and we've been driving down the road on 5 different occasions and the tail gate has fallen completely off and on to the road. Now, the tailgate is nice and scratched up and the plastic cover on top is all busted. I've taken it to the dealer every time it's happened and the dealer continues to claim it's because of misuse. Bull! They say they don't have problems with there latches or they're cables. Huh! Guess again.
We've had to have the seals on the windows replaced twice.
We've had to get the tarp replaced twice because the seams rip apart.
The truck is nice and pretty but it's a 30,000 mistake...
The customer service I've dealt with about all of these issues is a joke! And a complete waste of time.
I was always a die hard Chevrolet fan, but in the future Ford is looking better and better.
Hate my Chevrolet!
7th Jan 2005, 10:46
I also own a 2001 Silverado with engine noise. I now have 51,000 miles on the truck and been back to the dealer 4 times since it was new and have been told to call GM, I called and got a 100,000 mile warranty, but that didn't fix the problem -- Sorry General Motors, but my new truck will not come from your company.
6th Feb 2005, 22:10
I have a 2001 Chevy 2500 4 wheel drive. I to have experienced the cold engine knock and also some noise in the steering shaft which is very irritating. I personally have quited the cold engine knock by using a good oil treatment with every oil change. My truck has been dependable so far with approx.110000 miles. Anyone else had any noise with or in the steering?
12th Jan 2007, 22:27
I have a 1999 chevrolet truck. it has had a engine knock sense the day I bought it. though this has been a great truck with only a few problems. my truck has 167,000 miles on it and uses no oil. the only problem I had is at 120,000 miles the fuel pump check valve would let the fuel drain back to the tank. with a lot of help from my dealer I replaced the fuel pump my self. I used the fuel pump from dealer costing $381.00. other than that only normal maintenance. I thought this is pretty good considering it being backed into at only 6 days old, and having hit 2 deers with it doing a lot of damage...
26th Jan 2007, 09:27
I have recently purchased a 2000 2500 HD. So far at 71,000 miles no problems. Other than the cold engine knock that seems to be loud enough to worry about. The main thing I must complain about is MILEAGE. I'm getting about 12mpg. The motor is a 6.0 Liter. That's about 380 cubic inches. I have a 1968 1/2 ton that has a beefed up 400cid small block that has a Holley double pumper carburetor that gets better mileage than this truck. Why is this? It's fuel injected and lighter and newer. What a guzzler.
28th Jan 2007, 17:45
I have a 2001 Chevy 2500 hevey duty 4x4. The 4 wheel drive disengages only after a few miles, and well not reengage. Any ideas or comments.
7th Jul 2007, 19:31
I have a 2000 Silverado 2wd pick up. The engine knock has always been present, but I now have 170,000 miles on my truck (almost all highway miles). The accelerator sticks, meaning it acts like the cable gets hung up when I try to back out of my driveway in the morning or when I'm trying to leave a parking lot. I have to slam on the accelerator to get it going again which results in me seeming like I'm trying to lay rubber or something. The fuel pump is VERY noisy and always has been... a high pitched ringing noise. Now it is very sluggish when I'm trying to accelerate. I had that same problem about 30k miles ago, but it went away - now it's back. It's so sluggish now that I can't even pass people on the highway. I'm thinking about yanking this engine out and installing a 350 small block.