2000 Chevrolet Silverado LT 5.3 L from North America

Summary:

A very expensive disappointment

Faults:

Accelerator sticks.

Steering shaft replaced.

Driver lumbar support in-operable.

Truck pulls to the right.

All doors rusted.

Hood rusted in the engine compartment.

Four wheel drive in-operable.

Very noisy interior.

Engine knocks when started.

General Comments:

The truck has had a lot of problems, the dealership has tried to repair however, some like the rust keeps returning. They have no idea why.

I contacted Chevrolet customer service to see what they would do and found they will do nothing. I suggested extending the warranty which they refused. My brother-in-law had problems with an Oldsmobile and extending the warranty was their suggestion.

Although I'm not satisfied with the amount of time I've spent in the shop, nearly 3 weeks since delivery. I'm very disappointed with Chevrolet customer service.

The door rust was repaired and is now returning 2 months later.

The truck is not a base model. I ordered every possible option on it.

Would you buy another car from this manufacturer? Don't Know

Review Date: 29th August, 2001

30th Aug 2001, 10:31

It seems Chevrolet quality has gone down the tubes in the last few years. I, too, was appalled at their customer service, or should I say lack of customer service. I can understand a defect in a vehicle from a company that produces so many every day, but the customer service is totally unacceptable. I am much, much more offended by that than the actual problem. They absolutely refuse to give you the time of day unless you are within your warranty, and then I can imagine they find every reason to not pay for problems. It's sickening how they treat customers.

View 45 more comments

2000 Chevrolet Silverado LS 4.8 from North America

Summary:

Please don't make the same mistake I did

Faults:

Vibration in the steering wheel.

Pulling to the right.

Using 2 quarts of oil every 5000 miles.

Squealing in the power steering.

Transmission not shifting correctly.

Rattles inside like a kids toy.

Wind noise inside the cab.

Brakes pulsating almost to the floor before stopping.

General Comments:

Let me just say that this truck has been a nightmare beginning just over 2000 miles.

One of my main concerns is the oil usage. Here's something G. M doesn't advertise. There guidelines for normal oil usage is one quart of oil per 1000 miles.

The service I have received to this point is pathetic to say the least. There seems to be absolutely no concern on the part of the dealership.

My previous experience with a G. M product was great. The 1990 model went for 10 years without a moments trouble. It had 170,000 on it when I sold it to buy this new piece of junk. What a mistake.

Would you buy another car from this manufacturer? No

Review Date: 2nd July, 2001

1st Nov 2001, 20:45

My 2001 Silverado truck with the 8.1 liter engine and Alison transmission "blew" a rod at 4500 hundred miles. Two weeks later it developed another engine noise. Now in the shop for that repair. What other surprises might I be in for?

20th Aug 2002, 23:44

GM came out with an updated PCV valve to help curtail oil consumption.

1qt per 1k miles can be called normal though, Hondas practically do the same thing, at 1000/1500 mile intervals. And its dead common for rotary engines (like those found in Mazda RX7s) to burn oil.

26th Jun 2003, 07:24

I have a 2000 Silverado I purchased new. It now has 25,000 miles on it. The dealer changes the oil and lubricates it for $ 10.00 on a promotional deal whenever I want it done. I usually have this done about every 2000 miles simply because it's cheap. Anyway, I have not had any oil consumption problems that I consider abnormal. I have added approximately 1/4 qt. once or twice after 2 or 3 days of 75 mph. driving. I don't think this is unusual, in that it's that 5W-30 they recommend.

I don't feel that the truck has as much power as the other one I have that's 10 years old with the same engine.

13th Mar 2005, 16:24

To answer the cabin wind noise, if it's a 4/3 door cab, make sure that the back doors are fully closed (so that you can't pull them open)...it's a problem I have noticed, but something I discovered how to fix... make sure the door is closed.

13th Jun 2007, 20:10

Don't buy a full size truck with 4 wheel disc brakes!! You will regret it. They constantly warp and the dealer won't do a thing about it. GM has "quietly" started putting rear drum brakes back on their full size pickups. I wonder why???