28th Sep 2008, 15:25
Anyone suffering from C3 roof issues such as:
A) Being expected to spend in excess of £2500 to replace a whole roof when a tiny part has broken, leaks, noise, billowing, etc.
B) The engine cutting out when driving.
C) Plastic cracking from being too thin and brittle inside the car.
Or anything else, please email:
And we'll see if we can organise some concerted action via Trading Standard, consumer watchdogs, and potentially, eventually the law (UK and EU). If Citroen want to adopt a 'screw you' attitude towards their customers, I think we need to demonstrate that they aren't the only ones who can try to play hardball.
Citroen may not want to replace the roofs they badly designed, but the least we can do is make sure that others are aware of these problems, and ensure they don't buy a crap Citroen car. If we get enough people together, maybe we could even get some banners made up and do some peaceful protesting outside some of their retailers, so that any poor customer who wasn't aware of their shoddy design and customer service is better informed?
Again - email firstname.lastname@example.org and we'll see what sort of numbers we're looking at here. Citroen claim in a letter I have in front of me that they've never heard of any issues regarding C3 Pluriel roofs. Seems a bit odd given the number of people here talking about goodwill claims for roofs going in, don't you think. The liars.
28th Oct 2008, 10:45
I bought my pluriel 2 months ago so I love my car but the water points on the seats because of the rain will make me crazy. I tried the solve this problem many times but I could not achieve so If anybody knows that how this leak water problem can be solved please help me.
28th Oct 2008, 12:27
Passenger side hinge on the top of the glass bootlid section just broke off. I now cannot close the boot, and the roof is pulling back on that side. In the dealers for examination - this is a 2006 car and I am not the first owner. I cannot believe that they can claim this is not under warranty, but we will see. If they do not fix this I will be on to Watchdog and local consumer programs.
12th Nov 2008, 18:48
Regarding the comment about the clip snapping and the roof pulling back, exactly the same issue I face. Citroen refuse to fix it, refuse to let me buy the piece to fix it, tell me the only solution is a new roof assembly (total), cost £2000+VAT+£500min fitting. To fix a piece of broken plastic about 2cm cubed. Great design, eh? So I wish you luck, but you are probably going to get the same treatment. Which means a windy, billowing leaky roof and ruined upholstery. Buy gaffer tape for winter.
The rear of the roof is now leaking also in my C3 Pluriel, soaking the boot upholstery. What a P-O-S design by Citroen. Nice idea, terribly executed. Never again would I buy one of their cars.
14th Nov 2008, 08:56
I have had my C3 Pluriel for just over 3 years - it is 3 1/2 years old. I had always wanted one and was thrilled when I eventually got round to buying one. HOWEVER, the power steering has now gone for the fourth time! I have had the component replaced twice and it is currently in the dealers getting checked out again. This is really dangerous and worries me greatly as I have two young children. Has anyone else had any similar problems?
The steering wheel creaks and judders for weeks, and then the steering becomes so heavy the wheel is impossible to move.
Funnily enough, I have not had (so far) the problems that everyone else has seemed to face and I do love my car - although my enthusiasm is waning...
16th Dec 2008, 07:29
I read today's news that Citroen Peugeot has suffered the worst of the European vehicle manufacturers with a 26.9% fall year on year in sales. Good! Maybe they'll start to understand that you can't just shaft your customers over and then expect any repeat business? I've told everyone how bad Citroen are, so in these difficult times, if any of them were considering trying to bag a car deal, it certainly won't be in a Citroen dealership. Reaping what they sowed.
23rd Dec 2008, 10:46
I bought my C3 Pluriel in august 2007 and same as everyone else, have a leaking roof on drivers side, which means my car now stinks of damp and my seats are ruined, and I get water in the boot. Ggrrrrrr. Does anyone have any idea how much it costs to fix this? My car is a 54 plate and out of warranty!!!
3rd Jan 2009, 10:18
Hi, I am about to purchase a Citroen C3 Pluriel 2004 53 plate manual 1.4... is that a bad idea? I see most of you have automatics, how about the manual??? Please help.
5th Jan 2009, 15:14
In reply to the question about how much it will cost to fix the leaking C3 Pluriel roof... brace yourself:
£2,500 + labour.
Yes. TWO THOUSAND FIVE HUNDRED POUNDS, plus approx another £500 to fix the new roof. I know this as I was told by Citroen Portfield in Chichester. Citroen will not attempt to repair the roofs as they know it will not last, so they will only do a full replacement of canvas, roof archest, rear window, etc. Which they will not pay for. So effectively the leaking roof makes your car a write off. Citroen told me that what I could do was scour the UK scrap vehicle market and try to cannibalise an old C3 Pluriel for the plastic parts I need... how very helpful of them. Just what I want to be doing, every weekend.
So, your options are:
A) Perhaps get the piece 'milled' by a precision engineering firm - would cost a bit, but got to be less than £2500 + labour
B) Use a lot of gaffer tape. This is what I am doing. I will start parking my taped up C3 outside Citroen garages soon and am thinking about spraying it to highlight the leak, so when I drive it around everyone can see what a piece of junk the roof design is. The car is now less than worthless in light of the cost of repair to the roof and like you, the seats are getting ruined, so I've decided on a 'scorched earth' policy - if Citroen just want to wipe their hands of this, I intend to make sure they aren't allowed to. I hope this recession kicks this company long and hard for being so unfair to its loyal customers.
Ironically, I received a notice from Citroen the other day asking me to take my car for its regular service. Yeah, right, like I'll ever use a Citroen concession again after the way this company has treated me. What goes around comes around, and I for one will not shed a tear for a single Citroen job lost during the depression. I will cheer in fact.