Faults:
The front disks have been replaced 3 times in 40,000 miles.
The rear quarterlight seals leaked from new, and took 4 visits to finally be replaced (more dealer fault than anything).
Knocking noise from the driveshaft/CV joints (?) from new when cornering. The dealer REFUSED to put it right, saying it wasn`t bad enough to replace under warranty.
Drivers seat mechanism/runners needed to be replaced.
Passenger seat won`t always slide forward properly to let people into the back of the car, it has to be `twanged` by using the seat adjustments.
The paintwork is BLOODY AWFUL (patches all over the vehicle haven`t been laquered when it was being made). The dealer also refused to sort this out.
General Comments:
Generally reliable but some minor faults. Very nice car to drive.
The knocking from the driveshaft is as annoying as hell, and to be told it won`t be fixed under warranty is an insult (I had the 3 year extended warranty).
My judgement of the manufacturer may have been different if it wasn`t for problems with an AX model I also bought new and had 6 months of hell trying to get it roadworthy. Citroen UK didn`t want to know, despite the car being back in the garage 18 times in the first MONTH, and was faulty from new in more than one area (pulled left / paintwork / hatchback window shattered after 1 week causing other damage).
We need lemon laws desperately in the UK.
Would you buy another car from this manufacturer? No
Review Date: 10th November, 1998
26th Jun 2002, 13:32
It all sounds depressingly familiar with regard to Citroen UK and their attitude to Customer service, when will they realise that the customer satisfaction is the only way to a good reputation. I will never buy another one.
30th Dec 2004, 07:16
We bought a new Citroen ZX Pzazz 1.9 Diesel in Dec. 1993, drove it for 173,000 miles and sold it when we moved to the United States in Jan 2000. Nothing, and I mean NOTHING, went wrong with it in all that time; we had it serviced regularly. Best car I ever owned. Bought a Honda Civic LX 1.7 Petrol 2 days ago.. hope that does as well. Sad to see others had so many problems with ZX. I guess ours wasn't built Monday morning or Friday afternoon!
