Great looking vehicle with all the toys and decent power to boot
Vehicle would stall when cold. After several trips to dealership had to leave vehicle overnight so mechanics could find problem on a cold engine. It ended up being a rusted clamp.
Where we live all vehicles have to have an inspection before they are sold and every year after that. We had to replace a wheel bearing on our first inspection.
These and our 5000km oil changes are the only reason we have had the truck in the garage.
We have gone on two vacations so far and have averaged over 5000 kms on both trips without even a whisper of trouble.
We love this truck. Some people get confused on these reviews about what an SUV is. SUV, s are trucks. This vehicle sounds like a truck, drives like a truck and feels like a truck. Any SUV that doesn't is just a 4WD minivan. The Explorer drives great in the snow, mud and the highway. I like all the power options and the auto headlights and automatic day night mirror.
Would you buy another car from this manufacturer? Yes
Review Date: 16th November, 2002
1999 Ford Explorer Sport V6 from North America
I am not as happy as I expected, and I will have another SUV, preferably a Chevrolet.
I have had the vehicle since April of 2002, and it has been in the shop twice with in a month.
It was still covered under Ford Warranty, but the dealership, did not seem to know how to fix it.
I bought my Explorer from a Dodge dealership, and they are the ones that insured that I had a vehicle while my car was in the shop.
The last time it was in, it was idling funny, and it took two weeks for them to figure out it was the Torque Converter.
As of November 6 I have had it back for nearly 3 weeks and it is starting to do funny things again.
My explorer is fun, and I have lots of room, and it is easy to get in and out of, but I don't really trust it. There is always the thought in the back of my mind, that I will have to call someone to pick me up. This is not comforting being that I drive 80 miles from home 2 times a week.
Would you buy another car from this manufacturer? No
Review Date: 7th November, 2002
1999 Ford Explorer Sport V6 from North America
A fun, but potentially expensive car sans warranty
* First problem was with the airbag system. They first fixed it by replacing the wiring for the airbag. Then, when the airbag light began flashing again about 6 weeks later, they then decided to replace the electrical module running the airbag system. (covered by the Used Car Department because it was existing when the car was purchased)
* The service engine light came on, indicating a problem with a known defect that had been recalled. (Why this hadn't been dealt with prior to my purchase either by the dealership or the previous owner is not known to me.)
* The motor for the rear wiper went out and had to be replaced. (covered by my extended warranty)
* The transmission went out and had to be replaced. (covered by my extended warranty, thank heavens)
* The passenger side power window motor quit working and had to be replaced. (covered by my warranty)
* The thermostat went out and had to be replaced. (This was detected by the engine surging when I was stopping resulting in the car trying to lurch forward despite my foot being off the gas and on the brake.) (also covered by my warranty)
The money I spent on the extended warranty is definitely the best money I've ever spent in my life. Otherwise, I don't think I'd have been able to afford the payments with the repairs.
However, despite these problems, I've loved driving the vehicle. It's fun, it's sporty, and it handles nicely. It definitely is a much less economical than my previous car (GEO Storm), but the added space and power and refreshing.
I'm concerned that the previous owners did not take adequate care of the car (transmission problem and the recall not being serviced).
Also, a note about the extended warranties...when the transmission needed to be replaced, the company providing for the warranty first asked if the car had been serviced at 60,000 miles as suggested by Ford. (If you're not familiar, the 60k check is a very thorough exam of the car including flushing the transmission.) Luckily, I HAD done this at 60k. When speaking to the service guy at my local dealership, he said that they might have declined the repair it hadn't been. I definitely recommend that people be diligent about the suggested maintenance program.
Would you buy another car from this manufacturer? Don't Know
Review Date: 14th September, 2002
24th May 2004, 15:05
I own a 1999 ford explorer sport. I purchased it with only a 30 day warranty, since it was only 3 years old. It ran good for about a year. Now I have replaced the transmission and blown the engine. Think twice before buying one. Or at least get a warranty.
2nd Aug 2004, 17:20
"The service engine light came on, indicating a problem with a known defect that had been recalled."
I had the same problem. I have owned the vehicle since it was new. Ford can be pretty lame about sending out recall notices in a timely manner.
There was a recall on my truck when I bought it, but Ford did not tell me about it, so I was using a dangerous cruise control system for months that the dealership should have disconnected until it was fixed.
Way too many recalls on the vehicle. Never got my Firestone tires replaced, as despite the recall, every time I took the vehicle in to get them replaced, they gave it back with the same tires on. Lots of excuses, such as, they said they made a mistake and didn't have the tires in stock after all, or the mechanic "forgot" to do it.
Finally they told me the recall had run out and would not replace them at all!! Several letters and phone calls to Ford did not resolve the problem.
When I sell this car, I will NEVER buy another Ford again. There are much more reliable cars on the market, with more professional and efficient dealerships.
Average review marks: 6.5 / 10, based on 62 reviews