2002 Mercedes-Benz C-Class Reviews - Page 3 of 7

2002 Mercedes-Benz C-Class C320 Elegance 3.2 V6 218 ps from Australia and New Zealand

Model year2003
Year of manufacture2002
First year of ownership2003
Most recent year of ownership2007
Engine and transmission 3.2 V6 218 ps Automatic
Distance when acquired20 kilometres
Most recent distance48300 kilometres
Previous carMercedes-Benz E-Class

Summary:

Overall a nice, quick and fun car to drive if it works

Faults:

The whole car seemed to have things going wrong with it. First it was the air con, then the radio/phone, then the seats wouldn't move or would put you in very contorted positions, then the air con went again... too many to list.

General Comments:

Apart from the reliability, the car was very good. It was fun to drive and wasn't too slow with 0-100 in about 7 seconds, and it handled pretty well too.

The front seats were comfortable and the back seats were very cramped.

Would you buy another car from this manufacturer? Yes

Review Date: 6th June, 2007

2002 Mercedes-Benz C-Class C240 2.6L V6 from North America

Model year2002
Year of manufacture2002
First year of ownership2002
Most recent year of ownership2007
Engine and transmission 2.6L V6 Semi-Automatic
Distance when acquired100 miles
Most recent distance50000 miles
Previous carInfiniti G20

Summary:

Will sell it once the warranty has stopped

Faults:

Owner of a 2002 C240 in So.CAL.

Three faults occured in April 2007: Light Sensor, ESP, and Check Engine.

The driving gear is stuck in 1, so I only can drive up to 20~30 mph while the RPM is between 2000~4000. Thank god we purchased the 4yr/10Kmi extended warranty. I called my Mercedes dealer in CA for a service appointment. The service consultant informed me that a loaner car cannot be provide. Loaner car only goes to cars under original factory warranty and cars bought in this specific dealership.

Anyways, it ends up that these three faults on my car was caused by low battery. The battery was replaced and adjusted to 13.8V. Computer sensors reset. I was charged for $138 for battery and $192 for labor.

My question is "Why is the low battery fault did not trip?", service consultant answered "low battery will trip only if the battery is stopped from charging by the alternator." My suggestion for all of you is to measure the voltage across the battery when you have any intermittent malfunction/faults. Changing an OEM battery by yourself can save you at least $192 labor fee. If you need computer sensor reset, call 1800-MERCEDES.

Would you buy another car from this manufacturer? No

Review Date: 9th April, 2007

27th Jun 2009, 11:28

I have had the problem for months and could not figure it out, until I came across this blog. Dude you have saved me so much money. I just changed the battery myself and my 2002 C240 no longer is stuck in 1st gear, no longer has fault lights on, and sounds like she is all brand new! Thank You!

2002 Mercedes-Benz C-Class c240 from North America

Model year2002
Year of manufacture2001
First year of ownership2006
Most recent year of ownership2006
Engine and transmission Don't Know
Performance marks 10 / 10
Reliability marks 10 / 10
Comfort marks 10 / 10
Dealer Service marks 10 / 10
Running Costs (higher is cheaper) 5 / 10
Overall marks (average of all marks)
9.0 / 10
Distance when acquired45000 miles
Most recent distance78000 miles

Summary:

Excellent Buy

Faults:

I had water leaking from the front end and they said that they had to replace something with the heater. I forgot the name of the part, but it was $150.00 for me to fix. Plus I got a oil change and that cost another $150.00 the total that it has cost me to fix or service was $350.00, but out here in Ventura we have good dealer that specializes in working on Mercedes Benz and he gives good prices for servicing the car. I recently got a quote on how much it would be to do a tune-up and it will run me $350.00 bucks.

General Comments:

The car as far as safety, comfort, and everything else is a perfect car to me. The car literally makes no noise. Takes off fast if you barely press on pedal. Nice, safe car especially with having two kids. Having 8 air bags and fast brakes I don't have to worry about being really injured if crashed into. Good with gas too.

Would you buy another car from this manufacturer? Yes

Review Date: 11th January, 2007

12th Jan 2007, 21:50

You got lucky with having no problems with almost 80,000 miles on the car. This Mercedes, along with many other models, are known to be the most unreliable cars. I honestly don't consider the C-class Mercedes a luxury car, it compares more with a Camry or Jetta fully loaded. I owned a CLK430 when they first came out, but had to sell it due to electrical issues. I bought the Lexus SC430. It has been great. Now with a kid I drive the Lexus LX470 and my wife has the RX400h. All three are great cars. The SC430 is a great weekend cruiser. If you have a good independent mechanic then your good to go. They will save you tons of money.

Average review marks: 7.9 / 10, based on 22 reviews