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2000 Mercury Cougar review from North America

"Complete waste of time and money"

What things have gone wrong with the car?

My engine is blown with 42,000 miles on it. Diagnosed by my father whom is a certified mechanic.

The rods are knocking and the car is overheating.

The trunk latch is broken.

The windows stick and hardly work.

The air conditioning blows out warm air for the first half hour at least even after they fixed the problem supposedly.

The car shakes BAD when your going 65-70 miles on the freeway.

Speakers had to be replaced.

I could keep going on and on!!

General comments?

This was a car that was well taken care of. I made sure it was in for an oil change every 3,000 miles, faithfully and have documented proof of that.

Ford would not stand behind me to offer any help such as the diagnostic fee to make sure it is the rods knocking. My father is a certified mechanic and ensured me that it doesn't take a genius to figure out what the knocking is. Why should I have to pay for a fee when this engine should have lasted me for 15 years not 2 years??!!

Please do not buy any Ford product as they do not stand behind their products nor will they budge when it comes to helping people after the warranty has expired.

Beware!! I will only deal with car manufacturers that work with their customers even after the warranty has expired from now on!! Ford is NOT one of those people!!

10 comments

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Would you buy another car from this manufacturer? No
Year of manufacture2000
First year of ownership2001
Most recent year of ownership2002
Engine and transmission 2.5 liter, V6 Automatic
Performance marks 4 / 10
Reliability marks 0 / 10
Comfort marks 1 / 10
Dealer Service marks  
Running Costs (higher is cheaper) 7 / 10
Overall marks (average of all marks) 3.0 / 10
Distance when acquired138 miles
Most recent distance42000 miles
Previous carDodge Stratus
Date of Entry 31st January, 2003

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