1998 Oldsmobile Intrigue LX review from North America
"Nice card, with a few caveats, but ultimately poor GM customer service"
What things have gone wrong with the car?
Transmission noise at 8k, 20k and 36k when car was in 4th gear and climbing a hill, just before it downshifted.
Lower intake manifold gasket replaced by dealer and was leaking within 1yr, but dealer and GM refused to cover under warranty because it was reported at 11 months, but had to wait a month to get it replaced on a Saturday. By then, it was 5 days past the 1 yr. mark and said it was out of warranty. By the way, this is where GM lost a customer forever.
Oil pan gasket leaking and since the mechanical engineers designed the engine around it, it'll cost $450 to replace the gasket, since they have to lift the engine to get the pan out.
Water pump replaced.
Battery replaced twice.
Idler pulley assy. seized, broke belt and had to replaced.
Right rear window was intermittent up/down. They pulley assembly in the door was assembled poorly, resulting in cross threading of the pulley wire around the pulley. This was reported twice while under warranty, but each time the dealer said there's nothing wrong with it and it works for us now. Eventually, around 40k miles it stopped working. Just a few months ago I found an assembly at a junk yard that I got for $20, rather than the $265 the dealer wanted.
Recommended reviews
| Acceptable, reliable daily transportation |
| A fun car to drive, but with a few problems |
| Would you buy another car from this manufacturer? | No |
| Model year | 1998 |
| Year of manufacture | 1997 |
| First year of ownership | 1997 |
| Most recent year of ownership | 2007 |
| Engine and transmission | 3.8 Automatic |
| Performance marks | 8 / 10 |
| Reliability marks | 7 / 10 |
| Comfort marks | 8 / 10 |
| Dealer Service marks | 5 / 10 |
| Running Costs (higher is cheaper) | 7 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 125000 miles |
| Most recent distance | 125000 miles |
| Previous car | Oldsmobile Alero |
| Date of Entry | 22nd October, 2007 |