2007 Perodua Myvi 1.3 SXi from UK and Ireland - Comments

Still waiting for these parts after four months of coping with windows that often refuse to close and a boot which keeps dropping on my head; so rang the dealer again - no news.

I have now made a formal complaint to Perodua UK, requesting rectification within seven days.

As patient as I have been, this is now beyond a joke - what if these parts were crucial?

As per above, I emailed my complaint direct to Perodua UK, now known as Henley Motor Holdings. Within 30 minutes, customer service called back to discuss the problems and agreed that more replacement boot struts were unlikely to work any better than the last two sets as they would be the same spec. They liaised with the dealer and came back to me.

After contacting Perodua in Malaysia, they have now sourced 2 boot struts direct from Daihatsu and also located a window switch. These have been couriered to the servicing dealer who has agreed to ring as soon as they are received to book the fitting.

If these two issues can be rectified now, the car will be excellent. I will update with progress - I was pleased that Perodua UK Head Office were attentive, understanding and helpful and wanted to sort the car out immediately for me.

Anyone else had the same parts issues?

As promised, the parts arrived at the dealer and the car was fixed today in under one hour by the friendly dealers.

We now have a new driver's door electric window switch pack which has solved the electrical issues.

Perodua also fitted the better Daihatsu struts as agreed, and these are far more powerful and longer, so the boot opens higher and much more quickly, and stays up even on a gradient.

It has taken some fettling over the time we have had it, but now runs very smoothly, with good economy and comfort.

Our supplying dealer is offering new Myvis at £5950 now, and if these later production-run cars have resolved the quality issues we had on our early model, then I could recommend one at that price. It is an appealing and enjoyable car.

My experience of new model cars and motorbikes is that it is often best to buy a thoroughly sorted last of line old version than the very first of the new model run-this applies to premium brands as well as Perodua. As the owners of the new models report faults, parts get upgraded-you end up being part of their product development!

Original writer back with 33,000 mile update: new boot struts fine, but electrical issues back again as door light switch on driver's side working only occasionally, triggering the doors to relock again as the computer does not recognise the door having been opened. The lights on warning alarm stopped working, came back and stopped working again, too.

The car went back in to be checked but we are waiting a fix from Perodua Technical again as it could not be resolved. The suggested removing the rubber surround off the switch which is a bodge as it would then let water in, so when we refused they said they would look into another solution-we are waiting for this still.

The downside to the Myvi is the warranty which expires at 36,000 miles - very soon, although Perodua have said they will repair any ongoing problems reported to them before then.

We like the Myvi, but not the issues - even if they are caused by the disconnection of the seatbelt alarm which we requested and were warned about possibly causing issues.

As I said, I bought the Myvi new and my Parents then bought it off me. I now run a 2008 1.0 Daihatsu Sirion which, put simply, is a far better car, having no issues to deal with now it is due for the first service - this is probably why Daihatsu can offer a five year unlimited mileage warranty and Perodua only give you a 36,000 miles or three years.

We would be happier with the Myvi if we had the better warranty to comfort us with the ongoing faults. It is a nice car, but has a few faults which need a better warranty/mileage cover, poor initial quality control and worries over parts supply: two parts took six months to arrive from Malaysia.

I would not buy another Myvi, knowing what I now know after 2 years and 33,000 miles - I would buy the Sirion again, however.

Original reviewer back.

My parents still run the Myvi, and mostly it has improved with mileage being quieter and smoother now it has done 45,000 miles.

Electrics - as the car is now out of warranty due to the daft 3 year/36,000 miles limit, my parents accept the glitches with the door interior light switches not working, and the car thinking the door has not been opened and re-locking itself after 30 seconds, along with the nearside window switch not working all the time (yes we know about the driver's side isolator switch which cuts it off).

However, we now have a fault which needs rectifying and we have not been able to sort it: the high level brake light blew the bulb and the tested replacement bulb (and three others just to check) will not work. We have checked all fuses behind the glovebox and under the bonnet, the wiring, connector blocks and all relevant connections thoroughly but nothing will make it work. Does it need connecting to an ECU reader or resetting?

CAN ANYONE HELP??

Cheers.

This Myvi went in for a service at local garage, and they investigated the third brake light fault, and found wiring failure further down the loom, which was cut out and replaced for £40 all in. Works fine now, but this is a disappointing fault in a 2 year old car, no longer covered by the warranty after it passed 36,000 miles - the warranty is 3 years or 36,000 miles, whichever is soonest... still, the price difference between the Daihatsu Sirion and the Myvi has widened to be about £2000 apart now, so the lack of the 5 year warranty/breakdown is more palatable.

The Myvi is now operating 100%, and drives better and better with mileage - very smooth and quiet now at 40+k.

I still think the late Kelisas are far better "sorted" than these early Myvis, but maybe the new Myvis are better. I note the new shape/facelift sold in Malaysia since 2008 is not yet in the UK.