2002 Renault Laguna Initiale 1.9 turbo diesel from UK and Ireland
A highly-equipped heap of fertiliser
Gearbox bearing failed within first month
Cruise control failed at 2 months old, fault could not be found, still fails occasionally
Turbo pipe fell off at 6 months
Air filter seals replaced at 9 months
Airbag warning lights kept coming on during braking, problem resolved itself
Inter-cooler and turbo relief valve replaced after 18 months
Radio cover often refuses to close
Sat Nav cannot count the number of turn-offs on roundabouts, is very late giving directions and often suggests strange routes that are longer than need be for no apparent reason.
Fuel consumption dropped during last year from max 54mpg, average 39 mpg to max 42mpg, average 36 mpg, but no fault found by dealer.
The equipment levels cannot be faulted, if only everything worked.
Apart from regularly needing repair, the most annoying thing has been the dealer's attitude. If the cannot find a fault on their computer, it does not exist, and even if you prove the car is faulty they do not know how to fix it.
When the gearbox bearing failed, causing the car to jump out of 4th gear on overrun, it took me 6 weeks and as many visits to the dealer before they admitted there was a fault.
Would you buy another car from this manufacturer? No
Review Date: 9th July, 2004
17th Nov 2004, 08:12
I've had the same problem as you with dealers. My Laguna cuts out randomly, and visit after visit they just tell me nothing is wrong. I have written to Renault UK, but no reply as of yet. I've been to the dealer aprox 16 times (for a year old car) and they are always unfriendly and unhelpful. Looking at other reviews I would say 80% of Laguna owners would agree with this as well as the 'if the computer says its OK... then its OK'
My 1.9 Dci 120 only does 42-43mpg on the motorway in light traffic in a straight line, but the computer says everything find. Most petrol cars will do more than 40mpg on the motorway, these Lagunas are supposed to do near 60mpg extra urban.