2002 Renault Laguna Priveledge Sport 2.2 turbo diesel from UK and Ireland
Great car, but worried about gearbox failures
Initial problem with Sat.Nav.from new. Sorted by dealer.
Tyre sensors operate when cold. Dealer reset the parameters. I still get the occasional tyre warning which I leave until the tyre warms up.
Car currently off the road for two weeks whilst the dealer investigates what appeared to be a low moan from the front o/s wheel when turning right. Also a slight noise on a left turn. Dealer checked bearing, drive shaft and brake and eventually decided it was the differential on the gearbox. Replaced gearbox for £2000. There was still a noise so I await their findings.
The dealer appears to be frank about Renault's practice of putting out new models for the owners to find faults. Amazed to hear that there is an apparent fault on the gearboxes as differentials eventually give way, grating on the box mainly due to the fact that "Renault have increased the power/torque of engines without the necessary improvement in gearboxes".
When I asked why not a general recall, was told that they prefer to replace with what I hope is an uprated gearbox, otherwise I will be out of warranty by the time the next one goes.
"Is there a problem on the number of gearboxes failing?" "Yes".
Dealers appear to be left with the problem of sorting out Renault's problems without an adequate data bank of faults from Renault. e.g. no information or help on what my problem is.
Dealer is left with transferring parts from a model one of the salesmen has on a try and test basis.
I am satisfied with the dealer, but amazed that there is no national data bank of faults.
The Laguna is the most comfortable drive I have had and has performed well up to now. Returns 38mpg towing a caravan.
Had a gearbox problem with an N Reg. Laguna at 70,000. The only problem I had.
Would you buy another car from this manufacturer? Don't Know
Review Date: 8th December, 2003
Renault do "know" about the faults, but do nothing until your vehicle fails. If it does not, they get away with it. I am waiting for a "known" fault to happen after the warranty expires, then it will be time for a threat of legal action. Compare the attitude for recalls in the USA (NHTSA.gov) with that in Europe.
The 02 Laguna 1600 my father owns has to be the most troublesome car ever made. I have been driving it for six weeks and in that time I have replaced 2 tyre sensors, one steel wheel, 2 front electric window motors (thank god back is manual), 2 drive shafts, bottom gearbox mount twice and back bushings. The clutch is ready to pack it in and the gearbox has started rattling!
My father had all this work done about 4000 miles before I started driving it!
Stick with Japanese cars; might be a little costly to purchase, but the reliability more than makes up for it. I have been driving a sixteen year old Toyota Corolla diesel with over 200k on it for three years, and all I have replaced is filters and belts!