2002 Renault Laguna Reviews - Page 14 of 18

2002 Renault Laguna Priveledge Sport 2.2 turbo diesel from UK and Ireland

Year of manufacture2002
First year of ownership2002
Engine and transmission 2.2 turbo diesel Manual
Performance marks 10 / 10
Reliability marks 5 / 10
Comfort marks 10 / 10
Dealer Service marks 10 / 10
Running Costs (higher is cheaper) 6 / 10
Overall marks (average of all marks)
8.2 / 10
Distance when acquired0 miles
Most recent distance21000 miles
Previous carRenault Laguna

Summary:

Great car, but worried about gearbox failures

Faults:

Initial problem with Sat.Nav.from new. Sorted by dealer.

Tyre sensors operate when cold. Dealer reset the parameters. I still get the occasional tyre warning which I leave until the tyre warms up.

Car currently off the road for two weeks whilst the dealer investigates what appeared to be a low moan from the front o/s wheel when turning right. Also a slight noise on a left turn. Dealer checked bearing, drive shaft and brake and eventually decided it was the differential on the gearbox. Replaced gearbox for £2000. There was still a noise so I await their findings.

General Comments:

The dealer appears to be frank about Renault's practice of putting out new models for the owners to find faults. Amazed to hear that there is an apparent fault on the gearboxes as differentials eventually give way, grating on the box mainly due to the fact that "Renault have increased the power/torque of engines without the necessary improvement in gearboxes".

When I asked why not a general recall, was told that they prefer to replace with what I hope is an uprated gearbox, otherwise I will be out of warranty by the time the next one goes.

"Is there a problem on the number of gearboxes failing?" "Yes".

Dealers appear to be left with the problem of sorting out Renault's problems without an adequate data bank of faults from Renault. e.g. no information or help on what my problem is.

Dealer is left with transferring parts from a model one of the salesmen has on a try and test basis.

I am satisfied with the dealer, but amazed that there is no national data bank of faults.

The Laguna is the most comfortable drive I have had and has performed well up to now. Returns 38mpg towing a caravan.

Had a gearbox problem with an N Reg. Laguna at 70,000. The only problem I had.

Would you buy another car from this manufacturer? Don't Know

Review Date: 8th December, 2003

23rd Oct 2004, 16:02

Renault do "know" about the faults, but do nothing until your vehicle fails. If it does not, they get away with it. I am waiting for a "known" fault to happen after the warranty expires, then it will be time for a threat of legal action. Compare the attitude for recalls in the USA (NHTSA.gov) with that in Europe.

28th Jan 2009, 13:26

The 02 Laguna 1600 my father owns has to be the most troublesome car ever made. I have been driving it for six weeks and in that time I have replaced 2 tyre sensors, one steel wheel, 2 front electric window motors (thank god back is manual), 2 drive shafts, bottom gearbox mount twice and back bushings. The clutch is ready to pack it in and the gearbox has started rattling!

My father had all this work done about 4000 miles before I started driving it!

Stick with Japanese cars; might be a little costly to purchase, but the reliability more than makes up for it. I have been driving a sixteen year old Toyota Corolla diesel with over 200k on it for three years, and all I have replaced is filters and belts!

2002 Renault Laguna Privilege 3.0 V6 from UK and Ireland

Year of manufacture2002
First year of ownership2003
Most recent year of ownership2003
Engine and transmission 3.0 V6 Automatic
Performance marks 8 / 10
Reliability marks 5 / 10
Comfort marks 7 / 10
Dealer Service marks 5 / 10
Running Costs (higher is cheaper) 7 / 10
Overall marks (average of all marks)
6.4 / 10
Distance when acquired50 miles
Most recent distance5000 miles
Previous carToyota Camry

Summary:

Great design and performance spoilt by fault catalogue

Faults:

Interior light poorly fitted.

Rear roof lining falling down.

Strange gear selections from automatic gear box including not changing into 5th on the odd occasion and heavy down shifts.

Cruise control automatically disengaging.

Temperature gauge reading too low.

General Comments:

The car is full of features, most not gimmicky, but of genuine use.

The car returns good fuel consumption figures for a 210 brake horse power 3 litre V6, I've had 40 to the gallon at 70 miles per hour.

The car has started to disapoint with the catalogue of niggling faults.

Dealer can't fault the gearbox or the cruise control and says that operation is normal.

My 1994 Toyota Camry 3.0 V6 had a much smoother gearbox and gear changes were nearly un-noticed, maybe I am expecting too much of the lower class Laguna II, but not always changing into 5th is definitely a fault.

I have noticed that trim is not covered in the year 2 and 3 warranty so my roof lining problems will soon not be the problem of Renault UK it seems.

It's a shame that the faults are changing my opinion of the car because it looks good and is well designed.

It does seem that all the reports of a better put together Laguna II from the model it replaces may not be justified.

Would you buy another car from this manufacturer? Don't Know

Review Date: 1st September, 2003

Average review marks: 6.0 / 10, based on 61 reviews