2004 Renault Megane dci 1.9 from UK and Ireland
Not a reliable car. Poor after sales customer service from Renault UK Head office
Megane was bought from Swansea renault. It had done 12 miles. At 3000 miles the bottom arm came out of the socket and resulted in collapsed suspension. On closer inspection at the repair centre, the alloy wheel had a 2" crack, but the tyre itself was not damaged!!. My immediate thought therefore-was there a crack in the wheel when I bought this Car? My partner luckily was doing only 20-30 mph, and was therefore not injured. We contacted renault, but our comments fell on deaf ears. 2 letters have since been sent with no reply. Poor customer service. I would strongly suggest you think carefully before purchasing a Renault. I have now sold the car and own a very reliable Seat Leon.
Poor customer service. All queries fall on deaf ears.
Would you buy another car from this manufacturer? No
Review Date: 15th November, 2005