2002 Saturn L200 Reviews - Page 3 of 7

2002 Saturn L200 from North America

Model year2002
Year of manufacture2002
First year of ownership2005
Most recent year of ownership2008
Engine and transmission Manual
Distance when acquired98000 kilometres
Most recent distance133000 kilometres
Previous carSaturn L200

Summary:

When the car is running, I love my Saturn

Faults:

I have been having air conditioning issues since I purchased the car.

There was a factory recall for the back tail lights.

Had both brake pads and discs replaced on front and back.

Now, I am having major problems with the electrical system.

We both have 2002 Saturns and we noticed that there is a bracket with a nut and bolt that rubs against the air conditioning unit. In both cars, this bolt has rubbed a hole in the chamber, causing malfunctions to the air system. Should maybe be a recall item.

General Comments:

I love the fact that 2002 and older are plastic bodies so do not rust.

Since the electrical problem has arisen and reading the reports on the timing chain issues, I am a little scared of major costs for repairs.

Would you buy another car from this manufacturer? Don't Know

Review Date: 6th November, 2008

2002 Saturn L200 from North America

Model year2002
Year of manufacture2002
First year of ownership2006
Most recent year of ownership2008
Engine and transmission Automatic
Performance marks 7 / 10
Reliability marks 2 / 10
Comfort marks 6 / 10
Dealer Service marks 10 / 10
Running Costs (higher is cheaper) 3 / 10
Overall marks (average of all marks)
5.6 / 10
Distance when acquired32000 miles
Most recent distance53000 miles
Previous carSaturn SL

Summary:

I have had far fewer problems with GM vehicles than any others, but if I buy another, investigate

Faults:

Fuel pump general casing cracked; pumping gas out onto the ground.

Lights flicker badly when auto lights kick on.

Have to kill and restart the car with the A/C button on, to get the A/C to come on and work properly. Cannot just turn it on after the car is running.

General Comments:

Generally the car performs and drives well.

When the lights flicker, I just go ahead and turn them to the on position, which stops the flickering issue.

No one can figure out why the A/C does not work when turned on while the car is running.

As far as the fuel pump casing deteriorating (that is what my mechanic told & showed me), I would recommend that everyone that has had this issue, or any issue of safety, to contact the http://www.nhtsa.gov/ website or by phone, so that all the safety concerns can be investigated for a safety recall.

Make sure that if you report problems with the safety of the vehicle, that you keep each issue with a separate ODI confirmation. I was told by them that they cannot investigate these issues if no one reports them. So the more complaints, the easier the investigation can move along. The companies will not do anything to help with the issues of a car, most of the time, without a recall established.

Would you buy another car from this manufacturer? Don't Know

Review Date: 29th September, 2008

2002 Saturn L200 2.2L from North America

Model year2002
Year of manufacture2002
First year of ownership2005
Most recent year of ownership2008
Engine and transmission 2.2L Manual
Performance marks 10 / 10
Reliability marks 10 / 10
Comfort marks 10 / 10
Dealer Service marks 6 / 10
Running Costs (higher is cheaper) 1 / 10
Overall marks (average of all marks)
7.4 / 10
Distance when acquired84000 miles
Most recent distance125000 miles
Previous carSaturn L200

Summary:

AMAZING

General Comments:

I got this car because it was a great deal and it has not let me down yet. With some minor modification I now get 42-45 MPG!! The car has enough pep to keep up with my buddies 00' mustang gt. I don't know if I will ever get rid of this car. I am going to try to push the millage up to 50+

Would you buy another car from this manufacturer? Yes

Review Date: 16th June, 2008

2002 Saturn L200 LS 4 cylinder from North America

Model year2002
Year of manufacture2001
First year of ownership2001
Most recent year of ownership2008
Engine and transmission 4 cylinder Automatic
Performance marks 10 / 10
Reliability marks 10 / 10
Comfort marks 9 / 10
Dealer Service marks 10 / 10
Running Costs (higher is cheaper) 9 / 10
Overall marks (average of all marks)
9.6 / 10
Distance when acquired500 miles
Most recent distance93000 miles
Previous carPontiac Grand Am

Summary:

High quality vehicle, great value!

Faults:

I haven't had any major problems with the car, and no minor problems that wouldn't be expected for a car almost seven years old as of now. But then I take very good care of it and am regular on maintenance. Everybody who is complaining about the lack of quality must be very hard on their cars or uneconomical driving habits!

General Comments:

Great overall car. It has been very reliable for my wife and I in the seven years that we have owned it, no quality issues to speak of. Nice, roomy cabin for a tall guy like me (I am 6'5").

In short, I plan to drive this vehicle until it dies - which it doesn't look like will be happening any time soon - and I would recommend the L200 or any Saturn to anyone.

Would you buy another car from this manufacturer? No

Review Date: 28th April, 2008

2002 Saturn L200 from North America

Model year2002
Year of manufacture2002
First year of ownership2005
Most recent year of ownership2008
Engine and transmission Automatic
Performance marks 0 / 10
Reliability marks 0 / 10
Comfort marks 0 / 10
Dealer Service marks 0 / 10
Running Costs (higher is cheaper) 0 / 10
Overall marks (average of all marks)
0.0 / 10
Distance when acquired22000 miles
Most recent distance80000 miles
Previous carPontiac Grand Am

Summary:

Don't buy a Saturn, the purchase price may seem right, but they make all their money back on repairs

Faults:

I purchased a 2002 Saturn L200 in 2004 with approx. 20,000 miles. This was the worst and most expensive mistake of my life.

I have spent over $5,000 in repairs in the past year. I have also had to pay for 7 diagnostic tests ($125 each) in the past 10 months, because the service engine light consistently comes on every couple weeks.

At 72,000 miles, my catalytic converter went. When I called the standard muffler place to have it replaced, I was told Saturn does not make their parts compatible with after market parts, so I would have to purchase as a new part from the dealership. An after market converter usually costs $200-400, but instead I was forced to go through the dealership, which costs $1004, and that was just for the part, NOT including labor.

My car has continuously been in the shop every other week since I have purchased it, and every time I'm told the same thing... No after market parts, you have to purchase directly from the dealership. I can't even buy windshield wipers at a standard car shop, as the universal clip is universal for all cars EXCEPT Saturn! This would not be an issue if I was driving a Cadillac or other luxury car, but a Saturn??? Why am I paying so much and having to go through the dealership (over an hour away) for everything?

I have also had to replace tires, shocks, struts, tie rods, gas cap, etc. and my transmission needs to be replaced, all with less than 75,000 miles, and all at ridiculous prices from the dealership.

I also recently had to replace my shift solenoid, which is a part inside the shifter that allows your car to be shifted out of park. Most places had not even heard of this, and had no idea how it could have broken. When I called to have this fixed (also had a service engine light of course), I was told they didn't have the part in stock, but I could bring it in for the engine light. I explained I lived over an hour away, and would wait until the part came in and have it all checked at once. They called me back 20 minutes later and told me they had found the part at another dealership, and they would overnight it and it would be there by noon the next day, and they could also schedule me in at 1pm.

Saturday came, and I dropped off my car at noon, and spoke to the lady at the service desk. We reviewed why my car was being brought in, and she told me they had received the solenoid that morning. After leaving and not hearing from them for 5 hours, I called to check the status of my car, and was told at that time that the part never arrived, and I would have to drop my car off another day??? And yes, it was the same lady that assured me earlier that day that the part had already arrived!!! Now I also work in a business where we do a lot of shipments, and I know if something is shipped overnight, it comes with a tracking # and 99.9% of the time it arrives as scheduled, which makes me wonder whether they really didn't receive the part, or they were just busy and didn't want to take the time to install it.

So that leaves me with no choice, but to have to waste another Saturday and try to convince someone to drive me over 4 hours in one day (over an hour there, back, there, and back). Saturn was less than willing to assist me, and had the too bad attitude. They weren't even willing to send the part to another GM dealership closer to my home to have installed there, I was told it has to be done at a Saturn dealership (Saturn is a GM car, why can it not be installed at a GM dealership??).

To conclude I would strongly advise everyone to really consider purchasing any alternative to a Saturn. They may ride nice when taken for a test drive, but you will be flooded with every problem a car can possibly have soon after the car leaves the lot. They claim to make a reliable affordable car, but in the long run it is much more expensive, as no parts are compatible with standard after market parts, and you are forced to give all the repair money back to Saturn (at ridiculous prices).

So if nothing else, I would Google Saturn customer reviews, and take a serious look at the customer complaints, there are thousands, and I wish that someone had given me a heads up on Saturn and their customer relations.

Would you buy another car from this manufacturer? No

Review Date: 3rd January, 2008

28th Apr 2008, 15:26

Seems that your main problem is with the dealership, perhaps? I have an '02 L200, have never experience the major problems that you describe, and your statement about having to buy windshield wipers at the dealership is inaccurate - I can find replacements for mine at Wal-Mart, Auto Zone, etc. without any hassle. Standard, regular wipers.

Sounds to me that you're just too hard of a driver on your vehicles.

24th Oct 2008, 15:42

I just bought an 2003 L200 used with 76,000 miles. I'm sorry you had such trouble with the dealership. Saturn is supposedly known for excellent customer service, and my experience with our local Saturn dealer has been very positive. We bought a 2007 Vue which we got a great deal on. We were treated with the utmost respect and they worked with us to get the payments where they needed to be.

But the pinnacle of my experience was recently with the L200 (which we bought from an independent dealer). Literally 48 hours after purchasing the vehicle, the auto locks started to act erratically and I was having trouble with my lights and gauges. To top it all off, the car would occasionally (usually when warm) start and then die immediately. Came to find out that this particular model is known for problems with a part called the body control module (BCM). The Saturn dealer was able to ID this problem right over the phone. When I took the car in, they estimated the repairs at over $800. But because of a program they have for new Saturn owners, we were able to get all the repairs done for $250. My experience with this Saturn dealer has been universally positive and I would recommend a Saturn almost on the customer service aspect alone.

I would hope that the management at this particular dealer has changed, as they don't seem to be holding up the same standard of service that other dealers (and Saturn as a whole) seem to pride themselves on.

Average review marks: 6.3 / 10, based on 25 reviews