2002 Subaru Impreza Outback Sport 2.5L from North America
Do not buy any Subaru under any circumstances unless you like tossing money down a hole
Power windows squeaked from day one when wet. Dealer cannot fix after multiple tries.
Engine blew a piston at 33K. Dealer fixed, but getting the warranty service coverage was near impossible unless you walked up the food-chain and screamed at Subaru Corporate.
Seats are horrible & uncomfortable from day one.
Paint on hood started to chip after 2 years, dealer warranty tried to cover to no avail. They blamed tree sap when an independent auto body shop said the paint was defective.
Cooling system leaks after just 20K miles. Another warranty nightmare to have covered.
I will NEVER buy another Subaru ever again. You are stuck with utterly incompetent dealer service, and an uncaring company that takes your money and does not care a bit, & gives in return terrible customer satisfaction.
Would you buy another car from this manufacturer? No
Review Date: 31st July, 2006
12th Mar 2007, 08:15
I feel your pain, I really do. However, I think the problem is more with the dealer than the car. Not to minimize the problems with your car, but I have the same car and have had brutal service from my dealership. Having owned Subarus on and off for more than 20 years, I can tell you, Subaru dealers can't seem to inspect and prep their cars before the sale to save their hides. I bought mine used last year (with 42000 km on it!!). There were some brake, steering and clutch problems they were supposed to fix before I bought it. They assured me they were fixed. My co-signer insisted I drive it before we signed the papers: not fixed. It took two blown tires and a lot of yelling on my part to get the dealer to accept responsibility for the problems. Turns out all the problems were related to bad tires. Final word: Subarus are good cars with bad dealers.