2001 Volkswagen Golf 2.0 SE review from UK and Ireland
"If this is the VW experience, it's not for me"
What things have gone wrong with the car?
Multiple problems with minor electrical glitches.
Rattles from dashboard and doors.
Lambda sensor failed.
Engine management system (twice)
Loose suspension (almost fell off)
Rain water leaks both front doors.
Faulty locks.
Faulty alarm.
Dealers screwed up fuel injection.
General comments?
Car looks great, but build quality is not! Many faults down to the car being badly put together from new.
Dealers so incredibly bad that I am almost lost for words. Some that spring to mind are: Rude, Arrogant, Ignorant and Unhelpful. they can't fix anything first time and have actually added to the faults. I have twice taken the car back and refused to leave until they gave me another car and sorted the problems with mine.
Now tried 3 different dealers and the best comment I can make is that they are polite, but useless.
VW sell this as a premium product at a premium price, but this is a joke (isn't it?)
Contacted VW UK to complain, but they said as the car was under warranty it was between me and the retailer. The retailer no longer sells Volkswagen!!!
I am getting rid of this car very soon and will not be selling it to one of my friends.
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| Would you buy another car from this manufacturer? | No |
| Year of manufacture | 2001 |
| First year of ownership | 2001 |
| Most recent year of ownership | 2002 |
| Engine and transmission | 2.0 petrol Manual |
| Performance marks | 5 / 10 |
| Reliability marks | 2 / 10 |
| Comfort marks | 8 / 10 |
| Dealer Service marks | 1 / 10 |
| Running Costs (higher is cheaper) | 5 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 10 miles |
| Most recent distance | 32000 miles |
| Previous car | Vauxhall Cavalier |
| Date of Entry | 1st November, 2002 |