2002 Volkswagen Jetta GLS TDI from North America
First VW and will definately will be my last!!!
Nice sporty look, but looks can be deceiving. First at 28000km the driver window fell inside the door then two days later the passenger window fell. Ruined my tint when it fell and dealer will not replace it. They make such as hassel over minor things and say "oh we cannot fix it cause warranty doesn't cover that" you honestly believe that's true the car has 4 yrs warranty bumper to bumper. I think it's a load of crap. VW knows of the problems with the falling windows and have not started to use metal parts in order for the windows not to fall again in VW new models. There has been a recall of the brake lights (like come on you can get into a serious accident and this problem should have never happened). VW has bad cutomer service reputation they do not know how to deal with their customers and don't know how to fix a problem the first time. My jetta had to go back o the dealer on 3 separate occasions just to fix my windows after they were replaced since one window completed broke. After replaced the window was not put right on its track and wouldn't open only would after 2-3 times after pushing button. VW have serious problems that people would think they wouldn't after being in business for 25 yrs.
Owning a TDI diesel they are very fuel efficient, but I guess I can say the money I save on fuel doesn't benefit the headaches my jetta has put me through.
Would you buy another car from this manufacturer? No
Review Date: 1st April, 2006