The brakes have been a constant problem. I had my Jeep in at 7,000 miles with warped rotors and pads. Once these were replaced the problem was fine until 14,000 miles, and it came back. I have had it in 3 more times and each time the dealer says that the brake problem is normal in Jeep Cherokees, including the annoying squeak every time the brakes are used. I am concerned about the safety of the car, but Chrysler is not.
I am very happy about how well it goes in the snow. I live on a hill, and this winter we had some major storms. My Jeep was the only auto to make it my hill. However, I am disappointed in Chrysler's response to my complaints about the brakes. The fact that the brake warranty is only 12 months/12,000 miles tells me that Chrysler knew the brakes would be a problem and decided not to deal with it. Their solution was to limit their responsibility.
I have a 1999 Jeep Cherokee Sport that had the same brake problems when new. For 30,000 miles I wasn't happy with the vehicle and the Jeep recall wasn't for my serial number range. At 35k I took it to a different Jeep dealer and had the brakes fixed - front rotors, front pads, rear drums turned, rear pads. Now the thing stops like it should have from the factory! Find a GOOD brake guy - it CAN be fixed.
My 2000 Jeep Grand Cherokee has the same problem. Every 10,000km the rotors warp and the thing has to be fixed. The first time it was done under a service notice from Chrysler. The second time it was done under "warranty" and the third time it was done by the dealer. Chrysler has washed it's hands of this problem. The woman at customer relations told me to be happy with what I got. That they fixed this car because they wanted to and not because they had to. Not impressed.
Regarding the worn rotors and pads issues, I have encountered this on several vehicles I have owned in the past. As soon as your vehicle is out of warranty and its time to replace your brakes take an afternoon and locate and install some aftermarket brake assemblies. Yes you will pay more upfront, but you will save money in the long run. The aftermarket for Jeeps is outstanding. My friends have all replaced the rotors on their grand cherokees mutliple times, I have 170k on my willwood rotors on my XJ. It amazes me how people simply buy the same flawed parts over and over...
I had the same brake & rotor trouble with my leased 2001 Jeep Cherokee Sport. The brakes and rotors were replaced under warranty twice within the first two year and were ready to go again in the final year of my lease. I rode out the brakes because it was no longer covered under warranty and although I initially planned to buy out the lease, I decided it was best to turn it in. Total mileage in the 4 year lease was 41,000.
I also started to experience some electrical troubles toward the end of my lease. The passenger side power window seemed to short out without any apparent reason and only worked on occasion. Many small issues began to develop, combining into a general concern. I truly enjoyed driving the Jeep, but the ongoing brake issue and the rising gas prices steered me away from purchase.