1999 Dodge Durango SLT from North America
Beautiful truck, but a Money Pit
All window motors stopped working between 45000 and 50000 miles. Two are still not working.
Thermostat blew at 45000 miles.
Motor blew at 41000 miles. Of course, Daimler-Chrysler determined it was poor maintenance by the customer even though I had all receipts for maintenance. They even stated it did not matter if I had receipts or not, the warranty only covered the first 36000 miles. Customer representative told me "tough, you are just out of luck". It cost me $5000 to fix.
Check Engine light came on again at 84,500 miles. I have been told it is a sensor, but have not yet gotten it fixed.
The seam on the back of the passenger front seat split in the first 10000 miles. The dealer was supposed to have the seat fixed for over 1-1/2 years by the vendor, until I finally took the vehicle to the dealer and was told it was out of warranty!
The brakes have never worked 100% right. I took the vehicle into the shop four times before the warranty was up, and to other shops twice since then to have the brakes checked. I have had brake pads, cylinders, etc., changed to no avail.
The transmission is flaky and will want to stick before kicking into next gear.
The engine will rev high at odd times.
I bought the SUV because of its beauty and size. The vehicle still turns heads. The interior is roomy and functional.
Customer representatives are RUDE and confrontational. The dealership did not back me up for anything. I could not even get a return call from them.
This car is expensive to operate, gas mileage is 14 MPG in the best of conditions, and the vehicle is a maintenance nightmare.
I have owned nothing, but Chrysler products since 1990 (1990 Caravan, 1998 Concorde, 1999 Durango). This vehicle has broke me of that habit. I will never again waste my money on a Chrysler built vehicle. They want customer loyalty, but where is the loyalty from them?
Would you buy another car from this manufacturer? No
Review Date: 8th September, 2003