Gasket malfunction at 47,000 miles. Adjuster from extended warranty told mechanic, who then told us, that an "upper plenum gasket" malfunctioned, causing the oil to burn up in a part of the engine where it wasn't supposed to be, fall back down into the oil pan when engine cooled, and then be sucked back up into the intake, causing engine failure. Extended warranty representative "did not agree" with the adjuster, and denied the claim, stating oil sludge build-up is caused by negligence. We had to borrow over $4,000 to replace the engine and get our family vehicle back.
In addition, the top back air conditioner makes loud clacking noises in hot weather when turned on.
Electronic locks are making a loud grinding noise, and the extended warranty people expect us to pay up front and obtain reimbursement from them (over $300). Windows malfunctioned, but were taken care of by the dealer in 2002.
I love my Durango, but I do not love the way they treated us through the engine failure. I had no idea that this was happening to other people, and now know that this is a problem.
You can find more complaints as well as file one at www-odi.nhtsa.dot.gov and research class action suits at www.bigclassaction.com. There is a place to submit a request to be added to a potential Dodge Oil Sludge suit.
Love the vehicle.
Hate the malfunctions, as well as the amount of money, emotional turmoil and inconvenience it has cost us.
Would you buy another car from this manufacturer? Don't Know
Review Date: 10th February, 2003