Generally the car has been good, but that is probably down to the fact that we bought it when it was 4 years old and all the faults have been fixed.
This car is great to drive and corners like it's on rails. It's not as good as the European Ford Focus, but blows away anything here in terms of handling.
We have just had the Ignition Switch fail and we could not turn the key to start the car.
The Tow truck guy basically said "oh not again" and promptly towed our car to the nearest dealer. The dealer originally said that it would take 3 days to fix, but fixed it the same day when I went berserk. The dealer charged us $400.00 CDN to replace the key Cylinder. The dealer also said that this is a common problem, but they cannot do anything, but fix and charge for an item which should have been recalled 5 years ago. When we contacted Ford to complain they basically said that once the car goes past 60000Kms they don't want to know, even though our car has warranty until 100,000Kms albeit only Powertrain.
I am experiencing other issues such as:
- Loss of power then the A/C is running.
- The fuel gauge is erratic at times. -- The rear brakes are squeeking.
Suffice to say this will be the first and last North American Ford Product I will ever buy. This car should have been built to the same standard as the European Ford Focus. It is hugely reliable and well screwed together.
I am considering suing Ford Motor Company regarding this issue. Please email me at: firstname.lastname@example.org if you had the same or similar issue with the Ignition on your Ford Focus. You can also file a complaint with Transport Canada. Remember if this become a recall you will be able to get your money back just as long as you have your invoices.