2000 Hyundai Accent 4 cylinder from North America

Summary:

Great car, Southern Ontario dealer and head office have no clue what they have to do to help out

Faults:

This little car gives great gas mileage, but the dealer and manufacturer has no clue how to deal with people. The car had some large cracks in the side walls of the tires (Khumo) at 16000 kms. For you U.S. folks that's about 9500 miles. This occurred about 2 years after we had purchased the car. Hyundai Canada had agreed that the tires should be replaced, and I would pay for the difference in what I had used in tread wear.

But the dealer said I would have to deal with the tire manufacturer direct. The tire folks are 200 miles from me.

So I asked them what I should do, since I was not going to drive there. They told me the dealer will adjust the tires and we will send the tires to the dealer, and you pay for what you have used. I said great. The dealer said No.

Even the head office said to the dealer do it.

Since then the service manager has refused to help me out, and Hyundai will not return my calls or emails.

If you ever see a Hyundai dealer, most of them have several other dealerships they sell from as well.

How is it a dealer with a 2 bit bay (2 bays) and four dealerships can service each and every product with one service manager, and no people skills. It can't be done.

Since then we have dumped the car, and have gone to a dealer who has 2 dealerships, two separate car lots, two separate service managers and mechanics. Volvo, Ford, Chrysler, Chevrolet, Mazda etc etc are your better choice. They know the product. Hyundai Canada has no idea.

Fire all the reps, and go find dealers to run Hyundai under one roof.

General Comments:

The Koreans make a good car, but the service manager and head office in southern Ontario Canada needs to learn people skills.

Don't buy any Hyundai product, you will have no backup for warranty.

Would you buy another car from this manufacturer? No

Review Date: 7th July, 2004

2000 Hyundai Accent L 1.5 SOHC gasoline from North America

Summary:

Great car for what you pay!

Faults:

Mass air flow sensor.

General Comments:

Overall good car. Replaced the stock tires after 15,000 miles due to poor ride with Goodyear Viva tires.

Rides great and is very cheap on gas!

Best thing any Accent owner can do is use synthetic oil, because you do have to push the car hard to get to speed.

I will own another Accent!!!

Would you buy another car from this manufacturer? Yes

Review Date: 26th June, 2004

2000 Hyundai Accent GS 1.5 Litre from North America

Summary:

Pay for what you get

Faults:

While making an emergency slam-on-the-brakes at a stop sign, both my passenger and driver seats came unlocked, and folded forward. Glad I wasn't actually going fast or on a highway...

Service was absolutely horrendous. Service surrounds the product you buy and is equally important as the product itself. Service was late, rude, condescending, and incorrect.

Sales team quite arrogant and didn't work at selling at end of lease period.

Would you buy another car from this manufacturer? No

Review Date: 31st May, 2004

24th Aug 2005, 12:24

Your comments on Service and Sales are irrelevant to someone who is looking for a review on the car itself. Just because you had a bad experience in your town with your dealer, that doesn't mean it would be the same for anyone else.

2000 Hyundai Accent LX from North America

Summary:

It is an inconvenience when you need it everyday

Faults:

I first had a bad battery first month. Then at 56,000 miles the engine blew due to timing belt broke. It took 5 weeks and several attempts to get it fixed. no replacement car was offered even though it was under warranty. Now after, another 55,000 miles, it does not run again.

General Comments:

A real lemon.

Would you buy another car from this manufacturer? No

Review Date: 25th May, 2004

26th May 2004, 06:33

Do You mean you have done 110K in this car? If so it has not been too bad!

Had you changed the timing belt at 40K/50K stage as per service recommendation?

What is now wrong with the car?

2000 Hyundai Accent GS 1.5 from North America

Summary:

Excellent economy car with a 10 year warranty to back it up

Faults:

Nothing has gone wrong, only completed normal maintenance.

General Comments:

Car gets excellent gas mileage; over 34 per gallon.

The pick up is a little weak with the auto trans, but it still exerts enough gusto to get onto the freeway safely.

Great commuter car or starter for school kids. OR COLLEGE COMMUTER.

Would you buy another car from this manufacturer? Yes

Review Date: 14th May, 2004