Car has been reliable.
Worst Dealer in the U.S. - Valley Hyundai, Henderson Nevada. Rude owner, confused salesman.
E-mail to National Sales Office was never answered. I am worried about the customer service, or lack thereof, at Hyundai America.
Nice little car, but due to poor customer service I will never buy from Hyundai again.
Hyundai's are excellent vehicles. It is unfortunate that this person feels this way. He is probably just an uptight jerk who was rude and insolent toward the salesman. I've seen this type of guy before. Usually has some insecure short, anal retentive, underdeveloped, closet pervert.
Obviously the person who responded 5/2/03 hasn't read the thousands and thousands of comments on this website and other websites from other Hyundai owners. There's clearly a trend of poor service from Hyundai dealers, and it's quite likely that the originator's message has validity. Based on what I've read, I'll bet most Hyundai dealers wish they hadn't decided to open a dealership selling a car that is clearly plagued with problems.
My fiance and I are shopping trading in our Hyundai this weekend, and we will never buy a Hyundai again. More so because of the poor service from the dealer than because of the problems we've had with the car (stalling at full stops, the dealer has never been able to fix it and we've taken it in 5 times in the last 12 months). The Hyundai service folks are arrogant and rude. It seems they all have bad days, every day. Today they told me that our warranty is voided for any electrical problems because we purchased an aftermarket stereo. See the thing is, we bought the stereo at the Hyundai dealership with the new car. The Hyundai dealer contracted out the installation of the aftermarket stereo and delivered the new car to us with the aftermarket stereo in it. Hmmmm... seems I'll be filing a lawsuit very soon.
I bought a Hyundai in 2002, and I too have experienced very bad customer service. It started with the service department and went on up to the general manager. As a female I was very offended by comments made to me and written on an information sheet that my husband happened top glance at the dealership. I will never buy another Hyundai again because of all the mechanical problems that the service department cannot seem to fix. It has been the worst decision of my life.
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