Bought a rental 2007 Hyundai Entourage GLS with 13,000 miles in it. I chose the GLS trim after hearing problems re power doors, sunroof, DVDs and other electrical components malfunctioning with higher end models. For the price difference of $7000 from a comparable pre-owned Sienna or Odyssey and the 60,000 miles transferred warranty, I decided on this van.
My van currently has 34,000 miles in it after 2 years. Problems I had include a check engine light on after 20,000 miles, for which they replace a gas valve for free, squeaking in the engine, which they only adjusted a pulley, and lastly a change of front and rear brakes.
Gas mileage is dismal, but I think comparable with other minivans.
I have a 14 mpg city and 21 highway. Changing brakes are understandable with the van's weight, and we travel mostly on hills.
Riding is comfortable, not as stable as a Sienna or Entourage, but I am not complaining.
Loved our van, too bad that this was discontinued though. Good thing that it has a twin in a Sedona, so I won't have a hard time looking for parts in case I need them. Planning to keep this at least 8 more years.
2007 Entourage also has a leak in the sun roof, and all around my van the head liner is also water damaged. They told me the water drains are clogged and because I didn't clean my water drains out at least twice a year it is my fault.
Have you ever heard of such a thing?my fault. have you ever heard of such a thing?
I also have a 2007 Entourage... my sunroof has leaked and my head liner, the seat belts, and everything, is spoiled and smelling. We have even been driving, and it has poured in over our heads to where we had to hold a cup up to catch the water. They told me the same thing about checking for anything clogging the drains. We checked and no clogging, and it is still leaking. I have to run and try to park underneath something during the raining season at work. I don't know what to do now.
Other than that, I have had some other issues here and there, like my doors not working properly, air bag light going on, my TV quit working (dealer fixed these problems), and now my belt is slipping when it's wet out, and my steering locks up and my check engine light & brake light comes on - however, if I put my van in neutral and rev the engine, the belt tightens back up.
I also have ticking every time I start up the car, and the dealer said they don't hear it or it's normal.
Other than these things, I do love it! I have 4 kids, so it's definitely great for the kids. Now - how am I going to get that smell out of my van???
On the sunroof leak, it might be that the drain tubes are clogged, not the sunroof drip rails; have the dealer check the tubes.
On the belt slippage, why don't you change the drive belt??? It's a cheap fix!!! Why live with that problem and blame everyone, when it's really because the belt is old and worn out, and needs to be changed? LOL.
As far as noise on start up, I'm afraid to tell you, but yes, it is normal. What you are hearing is the timing chain rattling while the tensioners fill with oil and tighten up. It is considered a normal operation. Every 3.3, 3.8, 4.6, and 5.0 Hyundai engine does it to some degree. Sorry.