2000 Jeep Grand Cherokee from North America
Good, but could be a lot better
My fiance bought this Grand Cherokee new in 2000. It wasn't long before we started to have trouble with the brake pads warping and having to replace the pads every six months. This went on until my finace's death in 2006, at which time I inherited the Jeep.
The next time the pads started to warp and "lope", I went to the dealership and was VERY insistent that I would not be as passive as my fiance had been, and that I wanted this fixed once and for all!!! They replaced the rotors and pads, and gave me a lifetime warranty with it, tried to charge me $250, I refused, they did it for $50. I've had no problems since, but what a FIASCO for so many years!!!
Now, I have this "RATTLE" IN THE RIGHT FRONT PASSENGER SIDE in the front end that nobody can diagnose! I was elated to see that someone else had written in about it! I can go over the smallest or largest bump, and it sounds like something small is rattling around in a small box or something!! I've taken it to two mechanics and they lift it up, check brakes, shocks, sway bar bushings... nothing!!! WHAT IS THIS NOISE THAT IS DRIVING ME CRAZY!!! I would appreciate any ideas or thoughts from anybody.
I really do like my Jeep, but I think that the way that the company deals with customer complaints and problems is very poor, like, unless it's an "official" recall, they don't want to hear about it, and that they haven't heard the complaint before from anyone else.
Would you buy another car from this manufacturer? Don't Know
Review Date: 17th February, 2010
23rd Aug 2011, 08:14
Check the bottom bushing on top shock mounting in the fender well. The problem is finding just a replacement bushing.
12th Sep 2011, 08:55
Sometimes that rattling/clunking sound is an easy fix. I have worked in shops for many years, and have solved a lot of mysterious noises by emptying the glove box. This is not always the case, but can it hurt to try?