2002 Kia Sedona ex from North America
Over all a great vehicle for the money excluding the windshield
We had the car a few thousand miles and the windshield cracked. It appeared to be a stress crack and started under the black windshield trim. We had the windshield replaced and now at 7000 miles it cracked again. The crack once again started under the black trim. As we are waiting for the new windshield the current one has cracked for a second time in a new area.
We live in a mountain area and the car climbs the mountain with no problems. The power of the vehicle is great.
Over all a very good vehicle for a family of 5.
I hope that I have just had bad luck with the 2 windshields and windshield number 3 will be O.K.
Would you buy another car from this manufacturer? Don't Know
Review Date: 31st August, 2002
19th Jun 2003, 12:12
I came to this website looking for information on my cracked windshield. My 2002 Kia Sedona is beautiful, runs like a champ and is the best vehicle I have ever owned. One day the windshield cracked, about 6 long directly from the black rubber on the bottom left side. There is no impact mark, no dings just a large crack.
This morning I took it into Kia and the first rep ran his pen along the line and said.. "see here where the pen is.. that is a point of impact. There is no way Kia will replace this." I was so upset. There is NOTHING there. So I ask for a 2nd opinion and he couldn't see anything there and felt it was a stress crack. The Kia rep is there today and he too is going to look at it.
The only way Kia will replace the windshield is if the manager of the dealership AND the Kia rep agree it is a stress crack. Good luck there.
I don't want to turn anyone away from Kia. I truly am in love with my van and will get another one one day.
Keep in mind I am saving each and every comment I see posted about the cracked windshields. My goal is to collect enough of them to send a complaint to Kia.