2004 Mazda 6 review from North America

My new Mazda 6 wagon had a horrible rattling sound coming from the dash two weeks after purchase. Dealership kept vehicle for 5 days, but gave me a loner car. It turns out that Mazda makes a kit to silence the noisy dash. The dash had to come out of the vehicle in order to install this kit. This problem was resolved.

Two weeks after the first repair, the headliner devolped a loud squeek-like noise. The dealer had the car only 2 days this time and resolved this matter. The first and second incidents occured less than 2 months after buying the car.

Now, the front passenger door has a rattle in it and this rattle turns into an annoying vibrating sound when the radio is turned on. Mazda has had my vehicle for 10 DAYS now. They tell me they have replaced all of the moving parts in the door, but can't get rid of the problem because they are not sure what is causing it. The service people checked two or more new vehicles of the same model on the lot and they all make the same noise in the same door. Apparently, Mazda has been made aware of a few other cases such as mine nationwide, but has not figured out the problem. Problem has not been resolved.

Very nice looking vehicle that drives well. I have not had any problems with the car besides the rattling sounds in the dash, headliner and door. The dealership has been absolutely wonderful in taking care of me, but they are unable to figure out the problem with the door. It seems I will now have to deal with Mazda Motor Corporation directly regarding this problem. Because the car has been in the shop 17 days since purchasing it on 2/13/2005, I would not recommend buying this car until Mazda does something about their quality control. If you own one, let me know if you have any of these problems. THanks