2002 Mercury Mountaineer V8 from North America
Great ride. Poor performance
Bought a 2002 Mountaineer with very low miles (27,000 to be exact). Four days after buying it we started having transmission problems. The torque converter was shot and destroyed the tranmission casing in the process. $4,000 repair for a new transmission, and I hadn't even made a payment on it yet. The dealer who sold it wouldn't take responsibility for letting it past inspection and onto the lot for sale. They tried to blame Ford. Ford blamed previous owners. Got no where with the dealer or Ford. Their customer service is awful and that's what will kill them in the coming years.
Also had a Taurus as my loaner car. What a hunk of crap! I was actually anxious to get my Mountaineer back despite the problems.
Love the way the Mountaineer rides, still not in love with the performance from the new transmission or the idling. Wouldn't buy another Ford product. Previous had a Honda Civic EX. Best car EVER!!
Would you buy another car from this manufacturer? No
Review Date: 9th February, 2007