2002 Mercury Mountaineer Reviews - Page 9 of 11

2002 Mercury Mountaineer AWD V8 with luxury package V8 4.6 Liter from North America

Model year2002
Year of manufacture2002
First year of ownership2005
Most recent year of ownership2006
Engine and transmission V8 4.6 Liter Automatic
Performance marks 4 / 10
Reliability marks 4 / 10
Comfort marks 8 / 10
Dealer Service marks 1 / 10
Running Costs (higher is cheaper) 3 / 10
Overall marks (average of all marks)
4.0 / 10
Distance when acquired34000 miles
Most recent distance68200 miles
Previous carPontiac Grand Am

Summary:

I wish I would've done more research

Faults:

Where do I begin? I bought my Mountaineer in March of 2005. It had 34,000 miles on it and thankfully was a pre-owned certified vehicle. My problems began in September of the same year.

Sept-05: Heard a loud pop and then lost some of the power with transmission. Keeping the speed below 25 mph, I was able to drive it the three miles to the dealer I purchase it from. I was told the trans-band broke and caused some internal damage. My portion of the cost was only $100 (deductible amount). The dealer billed Ford $1600.

Oct-05: Took it back to the dealer. The car didn't seem to be driving as it was before. The shifting was erratic at best. They couldn't find a problem so I picked it up a few days later.

Jan-06: The car started stalling on me when the car was in idle. Stopped at a red light, stopped in traffic jam or just warming with the car still in park; didn't matter. Also, I still wasn't happy with the way the transmission was operating. The stalling problem was blamed on the idle air control motor. $200 to fix and the stalling problem was solved.

Mar-06: The stalling has returned and the overall performance of the car is horrible. Some days are good some are bad. Took back to the dealer. After two weeks I was told to come pick up my Mountaineer. They couldn't find anything wrong with it.

July-06: The car is hesitant when shifting...again. This type the solenoid and the valve body was replaced. $1400.00 billed to Ford, $100 deductible billed to me. No resolution with the stalling.

July-06: Same day I picked up the car, the erratic shifting happened again. This time it was accompanied by hard down shifting.

Oct-06: I took it to a different dealership who was able to find the stalling problem. PFE Sensor was bad as well as the micro-processor. Once the micro-processor was replaced, the Trans passed all test.

Oct-06: Day one after pickup. Still stalling and shifting erratically.

I'm at a loss here. I love the truck, but have never had so many problems with any other vehicle.

General Comments:

Love the car, hate the engine.

Would you buy another car from this manufacturer? Don't Know

Review Date: 12th October, 2006

18th Feb 2007, 20:20

Wow, that's pretty crazy! I read your review and we're in similar boats... I previously owned a Grand Am and also bought a 2002 V8 Mountaineer. It's been OK at best. Minor problems for the most part, but the transmission is definitely fishy. Does not shift smoothly at all. I had it reprogrammed once. Now I get a popping sound as I go around a corner which sounds like a drivetrain thing. When the car is cold it slams into gear from a stop. I won't buy another and I'll probably trade this one in.

2002 Mercury Mountaineer awd 4.6 from North America

Model year2002
Year of manufacture2001
First year of ownership2004
Most recent year of ownership2006
Engine and transmission 4.6 Automatic
Performance marks 8 / 10
Reliability marks 2 / 10
Comfort marks 9 / 10
Dealer Service marks 5 / 10
Running Costs (higher is cheaper) 2 / 10
Overall marks (average of all marks)
5.2 / 10
Distance when acquired41000 miles
Most recent distance76000 miles
Previous carNissan Sentra

Summary:

Stay away from this SUV it needs constant repairs to major parts!

Faults:

Rear Axl Bearings at 55,000 miles replaced, 1,200$.

Front Wheel Bearings Left and right, 72,000, 677$.

Front Differential and Hubs, 76,000, 3,100$.

Consistently poor gas mileage, avg. 11.5.

Engine hesitation when ever it rains, 2 complete plug and wire changes worked for about 4 months each.

Engine stalls on cold start up, on again off again problem... since purchased.

General Comments:

This is a great looking and fun to drive suv. Handles great on road conditions thanks to awd.

Would you buy another car from this manufacturer? No

Review Date: 17th August, 2006

2002 Mercury Mountaineer AWD 4.6 V8 from North America

Model year2002
Year of manufacture2001
First year of ownership2001
Most recent year of ownership2006
Engine and transmission 4.6 V8 Automatic
Performance marks 3 / 10
Reliability marks 2 / 10
Comfort marks 8 / 10
Overall marks (average of all marks)
4.3 / 10
Distance when acquired2 miles
Most recent distance112000 miles
Previous carFord Explorer

Summary:

It's terrible, and unreliable

Faults:

The leather seat are not wearing very well. My previous Ford Explorer's leather looked great when I traded it in at 137K miles, the Mountaineer's seats started looking bad at 50K miles, perhaps the Explorer's seats came from a tougher cow.

At 100K I replaced the transmission. I have pulled my boat a total of 12 times since I've owned this truck, other than that there has been very little stress put on this transmission. I followed all of the guidelines in the owners manual, but still lost the transmission.

About 3 weeks after the transmission I started having problems with the fuel injectors. Another huge bill.

Then 2 weeks later, new wheel bearings! It just keeps getting better, I'm well on my way to buying this truck again.

All told, I've spent approx $7000 on this SUV since the first of the year.

General Comments:

When I first bought this SUV I was thrilled. My father-in-law was a Ford employee and not only did I love the truck, but I got a good deal. In the last 4 months I have more than made up for that discount in repairs. I'm actually nervous driving it for fear something else will go wrong. I travel all over the Midwest fly fishing. I rarely have to go off road and when I do it's VERY tame. This SUV just doesn't do it. I have been spending a great deal of time researching my new truck, and it's name is Toyota. This has been a real disappointment for me, my Grandfather owned a Mercury Dealership, my first car was a Mercury Montclair, and as I mentioned before my father-in-law is now a retired Ford employee. I'm afraid I will never purchase a Ford product again.

Would you buy another car from this manufacturer? No

Review Date: 10th May, 2006

Average review marks: 5.4 / 10, based on 39 reviews