2002 Mercury Mountaineer review from North America
"Disappointing and unreliable luxury"
What things have gone wrong with the car?
We bought our Mountaineer new. It drove well, but as soon as the warranty ran out problems began even though, with only 22,000 miles, it has been very lightly used and regularly serviced.
A module in the dash failed causing all the gauges to die. Cost $600 to replace.
Now the heater is malfunctioning. They say replace the heater core for about $500.
Cylinder in driver's door lock has failed even though we mostly use the remote to open the door instead.
Outside temperature sensor is shot, giving wildly erratic readings..
Dealership is polite, but unhelpful. I’ll never buy a Merc again. Next time Honda or Toyota only.
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| Best of the best |
| Would you buy another car from this manufacturer? | No |
| Model year | 2002 |
| Year of manufacture | 2002 |
| First year of ownership | 2002 |
| Most recent year of ownership | 2007 |
| Engine and transmission | 8 cylinder Automatic |
| Performance marks | 4 / 10 |
| Reliability marks | 2 / 10 |
| Comfort marks | 6 / 10 |
| Dealer Service marks | 1 / 10 |
| Running Costs (higher is cheaper) | 1 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 10 miles |
| Most recent distance | 22000 miles |
| Date of Entry | 18th January, 2007 |