2001 Renault Clio 1.2 16V Dynamique from UK and Ireland
Passenger seat air bag deployed without cause while traveling along a straight road. Shock of deployment resulted in swerving reaction and tire striking kerb. Dealership not interested referred to Renault UK. Renault UK were not interested, implied that I had struck the kerb first causing the bad to deploy. They told me to take up with insurance. I stand to loose 4 years no claims bonus as a result of faulty mechanism on the vehicle. There appears to be a complete lack of concern from Renault as to the possible dangers of such unexpected deployment. The issue will now be passed to my lawyers to resolve.
I will never buy another Renault car again as I expect more safety awareness from such a major car manufacturer.
Would you buy another car from this manufacturer? No
Review Date: 19th September, 2003
12th Mar 2010, 11:29
This has just happened to my daughter with exactly the same response from Renault. There appears to be no appeal, and the company's stance is that the computer said authorised deployment. However the manager could not tell us of any that the computer has said that there was a faulty deployment! Perhaps the computer does not have that programmed in?
I would like to take this further, and am looking for others to come forward if you know of people this has also happened to.