I wish I'd found this forum before I'd bought my 53 plate pile of crap (1.9dci Scenic). The bairn loves the car, but the continued problems (battery draining, window motor giving up, bonnet catch), drive me mad. As soon as it's OK to sell, it's going, & I won't be buying a Renault.
Update! After drafting in a mate who works for Renault, the garage believe that the injector has now failed, so the boss has stripped it down and is taking it to France tomorrow to be reconditioned, and returning with it to be fitted on Tues! As soon as it is running, we'll be getting a warranty out on it in case of future breakdowns, as unfortunately a baby due in Aug means we can't afford to get rid of the car yet :S.
I currently have a Grand Scenic 1.9 dCi 05 with 60k on the clock, or to be more precise the garage has it. Over Christmas, the electronic handbrake system failed, £1450 to repair, drivers side wiper bearing worn out, £100 to repair, windows go down when using deadlock, living with that one.
Currently the EGR valve is stuck, quoted £50 to clean or £250 to replace. Replacement needed so fair enough, but, apparently because the EGR valve stuck it has shorted the engine management system. Running total for this issue so far £1200.
If it ever comes back it will be sold and I will never buy a Renault again.
You can maintain an Italian supercar for a year for a smaller outlay than the cost of keeping an out of warranty Renault on the road for the same period.
The repair costs on these cars are just eye watering, and way beyond most honest people's means. There's a reason these cars are worth about 30% of their new price at 3 years old.
I've started seeing uncrashed 54 and 05 platers appearing in breakers. They've got to the point where the exorbitant repair costs simply outweigh their value. Economic write offs at 5 years old. A complete disgrace.
This happened to my Grand Scenic Prev 1.9 dCi 05 plate. Get in touch with Watchdog or mention it to the dealer, and all you should pay is £100 towards the cost, and Renault will pay the rest. Renault have also paid out 80% towards the cost of total failure of "ALL" electric windows. Still cost me £480 for a known factory motor fault on this model. I now have a check emissions warning or injection. All users of this model don't forget there is also a safety recall for the auto parking brake (FREE) as it could activate when driving! THE FIGHT GOES ON! CHECK EMISSIONS WARNING TO DEAL WITH NOW; HAS ANYONE ANY EXPERIENCE WITH THIS?
I am another person warning anyone and everyone to stay away from 04 Scenics.
My 1.9 DCI piece of rubbish has today iced the cake by the clutch failing and although not diagnosed as the slave cylinder yet, I've seen enough posts on this exact thing to know it's going to be that.
That adds to the list of things I've spent over 2000 pounds on in the last 4 years. I've had dashboard failure, not very helpful when everything goes out whilst driving 100 quid to fix from Renault. Wiper arm bearing collapse 84 for the part. Window regs... replaced myself with part from ebay. Water pump, brake problems, glow plug problems, 2 failed boot struts and that's just the things I can think of off the top of my head.
The fact is that they are almost impossible to work on as everything is inaccessible and costs a fortune for the parts and labour. I can't wait to get rid of it, but will miss its practicality, I just can't shell out more than a grand a year to fix.
I think the statistics on this site speak for themselves. Only 36% of Grand Scenic owners would buy another Renault.
Any manufacturer with an ounce of pride would be weeping at those figures. Instead, Renault continue to make their customers jump through hoops to get inherent design faults fixed. No wonder Renault are in deep trouble in the UK.
The Scenic I was actually a really good car. I know so many people who bought the II, thinking they would get the same reliability and basically sound engineering, only to desert the brand altogether after between 6-12 months.
I would only have another Renault as a gift, and then on the understanding I could scrap it as soon as something broke.
I'm one of the disgruntled owners in the comments list above, and this thread, in a nutshell, explains why Renault is in deep trouble in the UK, and last year was forced to withdraw half its product range, and close a third of its dealer network. It explains why its market share in the UK has fallen by 40%, and is still sliding.
All of the people above, myself included, would have happily been down at the Renault dealership, this year or next, buying a nice shiny new Renault to replace the old one. Instead, we have a group of very annoyed people, who would no more entertain the idea of another Renault, than we would entertain a voluntary root canal at the dentist. BMW and VW have sold me cars since I got rid of the Renault, which wouldn't have happened if my Renault had worked properly, or at the very least I had felt I'd been treated fairly and as a valued customer. When these need replacing, these won't be Renaults either. They have lost a customer for life, and I suspect this applies to most of the commenters above as well.
This is no recipe to run a successful business, and now Renault is paying the price in the UK. I feel sorry for the people who have lost jobs because of it, but frankly this company have brought it on themselves. You cannot pedal poorly built, unreliable, and badly supported products into a competitive, choice laden market, and rely on an endless supply of new customers to replace the existing ones you have lost forever. Most people are reasonable, and will tolerate odd problems on cars, as long as they aren't frequent, and expensive to put right. What they won't tolerate is an endless succession of inherent faults, which Internet searches tell you are documented and frequent, and for which they are relieved of the monthly mortgage payment to resolve on a frequent basis. This is unsustainable from a business viewpoint, and Renault are now paying the price for letting this continue.
The sad thing is, Renaults are nice cars. They look good, they drive well, they are brilliantly comfortable, and have some of the sweetest, smoothest diesel engines around. But that doesn't wash for long when they can't go a month without something going wrong, and when Renault repeatedly tell people that the fault getting a million hits on Google is "unknown and unusual", and they can't help on this occasion. Or when the dealer network charges people a four figure sum to replace a part, which doesn't actually cure the problem, and then nobody wants to know when the customer complains.
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