CD player jammed in first week - would not release the CD - had to return car to dealer where it was removed and reinitialized in the workshop.
Leather seats have a triangular plastic stud on drivers seat - this ripped out after 6 months and had to be replaced under warranty (thankfully) as it cost 128 Euros for a new set (4 in a set). Dealer was unaware of this problem ever occurring before.
Ignition coils: one failed after 21 months rendering the car un-drivable. Dealer replaced all four coils under warranty - this was probably the beginning of our troubles with the Laguna.
Several small problems covered by 2 year warranty which were caught on the first service - I thankfully scheduled this service just prior to the 2 year warranty running out! Leak in power steering fluid system.
Car wouldn't start - the card keys were working OK, could see the red led illuminating on the cards, but nil from the car when trying to start it. Car doors were not locked therefore access was available to insert the card into the card reader in the console. Car had to be towed to the dealer twice and no fault found. Believe the problem to have been a flat electrical system as a reading light had been left on over night. This doesn't fully cover the issue as the speedo-dash lights dimmed and brightened the evening before while the car was driving. All this happened two weeks after the warranty expired - all on our dime! Dealership did not charge us for looking at the car, but the towing cost 130 Euro for the two instances.
We were entitled to a courtesy car, but nothing was offered. We discovered our entitlement when Renault Ireland called us for a satisfaction survey.
Our Laguna is treated with great care and kept in truly immaculate condition. Usually town driving, but used regularly on 100 mile + journeys. Extremely disappointed that it is giving the trouble it is in the past few months.
Likes: Really like the Laguna, would have bought another one, but based on these problems will shy away from another one.
Comfort: Extremely comfortable car, the full leather is great, loads of space inside, big boot space.
Tires: 205 / 55 / 16 Michelin Pilot Primacy - VERY EXPENSIVE! Replaced one and the average price for replacement was 200 euros.
Reliability: First 24 months were perfect, never a single problem until after the first service. Service interval of 18,000 miles is too much if I had these problems at 12,000 miles in 2 years. If I had not booked the service prior to the warranty expiration I would have been stung for a lot of money.
Looks: Handsome looking vehicle.
Performance: The 1.6L 16V will not set your pulse racing whatsoever, but for low mileage users it is fine. Very good on long journeys, quite economical, but notice it costs more to run than the Rover 400 1.6i Twin Cam.