1999 Subaru Forester 2.5 liter from North America
I loved my car... now I hate it!
Another head gasket at 80,209 miles "This is unacceptable Subaru" Your badly designed engine cost me $1500.00.
This is the letter I sent to Subaru:
I am an owner of a 1999 Subaru Forester 2.5 liter with 80,209 miles. I just picked up my car from the dealership after paying $1551.34 for what seems to be a well documented defect in the design of the head gasket. I understand Subaru's position on this matter is that it comes from "normal" expansion and contraction of the engine... So is it also Subaru's position that it is "normal" for this engine to fail before 100,000 miles. I have been told that Subaru is aware of the problem and is not willing to help their customers with any of the costs of repairing this defect. I love my car, but now I am going to sell it as soon as I can because I can't risk having this happen to me again. I think Subaru should issue a recall for all of the cars with this problem before they discourage anymore loyal customers from buying a Subaru again. My biggest problem at this point is that I have lost faith in my favorite car company. I feel like I’m breaking up with my girlfriend by writing this letter. Please let me know if I am wrong about Subaru’s position on this matter. I would love for us to be okay again.
Subaru customer service called me this morning. I keep you posted on how they handle this... I still have hope that they will do the right thing.
Let me know about any class action lawsuit at email@example.com.
Would you buy another car from this manufacturer? No
Review Date: 21st February, 2007