2002 Suzuki XL-7 Reviews - Page 3 of 8

2002 Suzuki XL-7 V6 from North America

Model year2002
Year of manufacture2002
First year of ownership2004
Most recent year of ownership2009
Engine and transmission V6 Automatic
Performance marks 5 / 10
Reliability marks 1 / 10
Comfort marks 2 / 10
Dealer Service marks 0 / 10
Running Costs (higher is cheaper) 0 / 10
Overall marks (average of all marks)
1.6 / 10
Distance when acquired29000 miles
Most recent distance60000 miles
Previous carJaguar XJS

Summary:

Never has the design of a vehicle and the lack support from its manufacturer made me more angry

Faults:

A/C compressor locked at 40K miles (my brother has this same vehicle and his compressor went out at 65k). Suzuki is most unapologetic about the A/C compressor going out. In fact, they wanted me to pay them upwards of $2000.00 to fix the A/C. The A/C parts suppliers also know that this is flaw and have the parts marked up to the point where they are taking advantage of the customer.

General Comments:

The good: It still runs (surprisingly).

The Bad: It isn't very comfortable (it's narrow - kinda' like an old VW Beetle). Very little passenger room i.e. room for "very little passengers"... oompa loompas. Cheap brittle plastic interior and overly complicated procedure for sliding the seats forward to access the back seats. No cargo room (even with no one else in the vehicle and the seats down). Anti-sway bars that give you whip-lash every time you enter/exit a drive... yet the vehicle is a "sail," on the highway in a cross-wind.

The Ugly: Poorly designed inefficient drive-train that pins the fuel economy just below 18 mpg whether in the city or on the highway. In my opinion... very bad support. I made several appeals to Suzuki and their attitude was: "You bought it... it's all your problem now. If you want A/C you can buy our parts at five times the markup." Re-sale on these is horrible... which is why I still own it (and why there are only 60k miles on a 2002).

Would you buy another car from this manufacturer? No

Review Date: 3rd July, 2009

19th Jul 2009, 11:55

I note your previous car was a Jag. You had less costs and repairs with it than your Suzuki? Have you had a problem with anything else other than the AC?

2002 Suzuki XL-7 2.7 from North America

Model year2002
Year of manufacture2001
First year of ownership2002
Most recent year of ownership2009
Engine and transmission 2.7 Automatic
Performance marks 8 / 10
Reliability marks 10 / 10
Comfort marks 6 / 10
Dealer Service marks 1 / 10
Running Costs (higher is cheaper) 9 / 10
Overall marks (average of all marks)
6.8 / 10
Distance when acquired2 miles
Most recent distance82000 miles
Previous carFord Ranger

Summary:

Not a bad vehicle to own

Faults:

A/C compressor locked-up.

General Comments:

Considering the mileage, four different drivers, and the abuse of constant urban operation, this vehicle has been and continues to be reliable.

It's not comfortable to drive long distances for anyone six foot or over, and the engine lacks power.

Worst aspect of this vehicle is the total lack of dealers in our area. Two local dealers have closed since the vehicle was purchased, and the closest dealer is now 30 miles away.

I am a mechanic by trade, so non-warranty repairs are done at home. The biggest problem to date was the A/C compressor lock-up. This caused the replacement of the compressor, condenser and radiator. The radiator was not related to the repair, but when the condenser was removed, a close inspection of the radiator showed severe damage to the cooling fins from corrosion. The parts were hard to find and the cost ($700.00) was about 20% higher than a comparable American model vehicle. The condenser had to be replaced because the dryer is in the condenser body. This is a stupid design. Even though the dryer bag is replaceable, good luck trying to open the aluminum cover of the tube without destroying it.

The second design flaw uncovered was the aluminum to steel threaded connection between the condenser and the high pressure line at the sight glass. When you remove the condenser, the steel nut strips the soft aluminum connection nut. This leaves the aluminum debris in the steel nut and you strip the new aluminum condenser nut on installation. My fix, cut off both ends, flare and connect with flare union. I can easily see this repair (Locked-up compressor) being quoted and $1200.00 to start and ending up over $3000.00 when complete.

Would you buy another car from this manufacturer? Yes

Review Date: 11th June, 2009

2002 Suzuki XL-7 from North America

Model year2002
Year of manufacture2001
First year of ownership2004
Most recent year of ownership2008
Engine and transmission Automatic
Performance marks 3 / 10
Reliability marks 1 / 10
Comfort marks 4 / 10
Dealer Service marks 1 / 10
Running Costs (higher is cheaper) 7 / 10
Overall marks (average of all marks)
3.2 / 10
Distance when acquired35000 miles
Most recent distance83000 miles
Previous carChevrolet Cavalier

Summary:

Would not get another if they paid me to take it!!!

Faults:

Have to replace the brakes every other year, as I have been told that they are much too small for a SUV.

The air conditioner quit out last summer at about 70000 miles. Too expensive to get fixed.

Have now replaced 3 of the 4 O2 sensors and a Y pipe at 80000 miles, at a total cost of $1500.

General Comments:

I take good care of my car, take it in for regular maintenance checks, get oil changed every 3000 miles etc. It does not seem to do any good though. The car is a piece of junk and I regret the day I bought it!!!

It is not overly comfortable at all, and the seats are beginning to fall apart.

Would you buy another car from this manufacturer? No

Review Date: 21st July, 2008

Average review marks: 6.8 / 10, based on 24 reviews