2002 Suzuki XL-7 touring 6 cylinder from North America
A big mistake
My automatic door opening unit did not work in the first year, but it was replaced under warranty. My gas cap door fell off after the bracket that held it on rotted and snapped. Finally my air conditioner broke down totally and I was told it would cost up to 1300 dollars to replace. Even though I had nearly 8 months left on my three warranty Suzuki told me that I had exceeded my 36000 miles and they wouldn't give me any financial help. When I asked for the phone number of the area Suzuki manager to discuss my problem I was ignored. I live near Pittsburgh so I only run an air conditioner 4 to 5 months a year. I have owned 7 new cars in my life, I am 51 and never had a problem with the other makes of cars like I have with this XL7. I will never buy another Suzuki again.
Would you buy another car from this manufacturer? No
Review Date: 8th August, 2004
23rd Sep 2004, 09:08
Are you the same person who initially left a positive review in December of 2002? I noticed that your previous vehicle was an Isuzu Rodeo also.
8th Dec 2004, 18:58
Was your dealer Wright suzuki?
My AC compressor just locked up at 38,800. COntactacted suzuki about the repair also. Waiting on DM response.
Darn thing is a lease too.