We bought a new 2005 Toyota Sienna XLE model with run-flat tires. At the time of purchase, no one at the dealer advised us of the problems Toyota had been experiencing with the Dunlop run-flats. A class action lawsuit had already been settled by Toyota with the owners of all wheel drive Sienna equipped with the notorious Dunlop run-flat tires.
My wife is the primary driver of the van (volleyball mom.) She noticed severe tire wear on the outside rim of the tires at approx. 10k miles. The Walmart tire technicians refused to rotate the tires due to the wear. I took my Toyota back to the dealer who claimed the tires were fine and rotated the tires.
Within two months, the tires had visibly worn badly. I returned to the Toyota dealership only to be told I was a bad owner and hadn't rotated the tires properly. I reminded them they had rotated the tires asking them to check their maintenance records. The Toyota service manager confirmed the facts but insisted the tires were wearing as expected.
Not willing to risk my families safety, I went to Les Schwab Tires and replaced all four tires at a cost of nearly $600.00.
The lack of service, honesty, and integrity of the local Toyota dealer and company as whole convinced me to never purchase another Toyota vehicle.
I've owned Nissans before. Next time, Nissan, and I won't look back.