2002 Volkswagen Jetta from North America - Comments

Does anyone have a 2002 Jetta fuse box diagram? I would really appreciate a copy of this. Thanks so much.

I have experienced the same problems with my 2002 Jetta:

2004: Radio stopped working. Dealer replaced radio because my car was still under warranty.

2006: Radio stopped working again. Dealer wanted to charge me $600 to replace radio. Luckily I found this website and pulled out fuse #42 and fixed the problem myself.

2007: Radio stopped working again! This time the fuse trick didn't work. I called VW America Customer Service to inform them of the issue and demand a recall. The rep checked her records, but did not have enough complaints to issue a recall, therefore she couldn't help me. If you have experienced this problem, please call and report it: 1-800-822-8987.

Any other advice on how to reset the radio?

Hi - I'm actually a Passat owner, but was looking for help and stumbled here. I have the radio/fuse thing and it has happened 3-4 times - replaced the fuse, and works fine.

However, when I've now mentioned to the dealer, he advises a new radio is needed. Any idea if the fuse thing works indefinitely? Do I really need to pay for a new radio?

Thanks.

My radio has done the same, turns on, but no sound and cannot change the stations. Went to s VW dealer the stated I need a new radio and wanted 350 for it. I told them to go screw them self. The radio has not work in three weeks. My battery still works. Can anyone help me?

I REALLY need some help here! I own a 2002 Jetta and have had nothing, but problems from day one. The driver and passenger windows fell into the doors, I constantly have to replace bulbs and turn signals and then one day the turn signals and emergency flashers quit working. Now, I am really in trouble... I went to work and went to get in my car to go home and it won't start. I turn the key and the radio works and the lights come on, but nothing! I called the dealership since my car is now stuck 180 miles outside of the city and they told me that they couldn't give me any advice until I brought the car in for them to look at it. I am not surprised because those who work for the dealership have never been helpful or friendly, I always get, "Hmm, well, it is gonna cost you about $100 for us to even have a look at it" Has anyone had a similar problem with their car just not starting? I am absolutely sick over this and I WILL NEVER OWN another VW! Buyers beware!

Just wanted to add my successful experience with fuse #42. I use a cassette adaptor for my iPod, but tonight the sound stopped working, and when I tried to eject, the adaptor wouldn't come out. From that point on, the tape a/b button and eject button did nothing, as if there was no cassette in the player at all. The radio and CD worked perfectly fine.

Bad enough... but even worse, there was a faint clicking noise that continued even after the stereo and car were turned off, as if the tape was still running or continuously trying to eject. I was worried my battery would be completely drained by the time I tried to head to work in the morning.

So even though I couldn't find a mention of the exact same problem, it seemed like a reboot might do the trick. I found fuse 42, took it out for a few minutes, put it back in, and it worked... the radio and cd still worked, and the cassette adaptor ejected perfectly.

Even if it hadn't worked permanently, removing the fuse seems to be a good temporary solution to keep the battery from draining until I had the chance to get the car looked at.

I own a 2003 Jetta GL and have been experiencing the same radio problem, display works, can't change stations and no sound from any function. Also, my key remote is not locking all the doors all the time. The drivers side door lock doesn't always go down, but if you open the door the alarm goes off. I replaced the lock fuse (because I could actually tell which one it was) and it hasn't happened since. I will try the fuse #42 fix. I am also worried because sometimes when I go to start the car the electrical "hiccups" before starting. If anyone finds a solution to this please let me know!

Finding this site was a real plus for me - I have a 2002 Jetta 1.8T. I bought it used in July 2005, and the driver's side window fell in 150 miles from home about a week later in 95 degree weather - not a fun ride home, but at least it wasn't raining. It was repaired under warranty. Then the temperature light kept coming on if it was below 20 degrees the very first winter - if I let it run and warm up a bit and then shut it off and restarted it the light stayed off. By Spring the check engine light came on and it was blamed on a sensor replaced under warranty. Winter came again and the same old temperature light routine. This time it was the radiator reservoir sensor - they replaced the reservoir - no more warranty - $150 for me - even though they should have done it right the first time. Then Spring again and check engine light - PCV tube split open - $250 for me.

This week the radio quit - just tried fuse #42 after finding all the info about it here - and it seems like it is working again. We'll see for how long! Today the airbag light came on and is staying on.

As far as the fuse diagram, forget it - what on earth are all the little pictures that look like books? (As on fuse #42!).

In spite of all the weird behavior, I really do love this car! It is so much fun to drive and so responsive - the turbo kicks in and away you go! Decent mileage, except they didn't tell me I was going to have to burn premium in the darn thing when I bought it!

Good luck to all and may fuse 42 work for you!

I have a Jetta TDI '02, bought used in April '06. The 1st month the dealership replaced the transmission 3 times. I believe if the mechanics new what they were doing the 1st time, they wouldn't had to do it the additional 2 times. About 6 months later, my radio wouldn't turn on. Luckily, I found this site and tried #42 fuse. That fixed the problem. Now I'm having issues with the battery. The other morning all the lights turned on, but the engine wouldn't turn over. What was weird was the door locks were locking & unlocking while I was trying to start the car. I jump started the battery and everything was fine. I'll probably have to replace the battery, because it is beginning to get cold outside. I know if the battery is going bad, the cold weather will definitely kill it. All in all, I do love my VW. I just have to find a good mechanic (outside a VW dealership). If anyone knows of one in the Northern VA area, please post it.

My daughter complained about the radio not working on her 2002 Jetta. I'm an Electrical Engineer and experienced the same confusion with the fuse panel drawing. Thanks to this website, after removing and reinstalling fuse #42, the radio now works fine.

Same exact problem with the radio in my 02 Jetta. At first I pulled the one above 42. I did this at night and didn't count the one in the bottom right corner, which is for the heated seats and I don't have. So I went back out and did it again... low and behold pulling out fuse 42 and putting it back in works.

For those of you who don't have a fuse 'map'... Fuse 42 is the 3rd fuse up from the bottom right corner.

Own a 2002 VW Golf. Had radio replaced 3 times, car is an electrical NIGHTMARE. VW rapes me every time I take it to them. Had MANY electrical problems, including the other day. Car is 5 years old. 60k miles on it. Has broken down 5 times with "electrical" issues being the culprit every time. I too will never own, nor ever let anyone I remotely know buy a VW.

My windows broke in a monsoon in Maui! Fell right down into the door. Had to pull over, get a shirt, hang it where the window belonged, and wait 2 days to get my car back (that's after VW dented it on the roof while fixing the sunroof and claiming (brace yourself... this is word for word from the service manager at Maui VW) "Ho, Brah, you can't prove we did it, you can't prove anything!"

Sounds like we all own the same set of problems, different models.

NEVER AGAIN... Long live Toyota!

We bought a used 02 Jetta (already have an 00 Jetta - which we love) and experienced the EXACT SAME radio problem three different times in 1.5 years. (Previous owners also had same problem and gave us documentation) We have paid for two new batteries and the dealer keeps rebooting the radio and tells us it needs to be replaced.

Typically, we pay $400-$500 on average each time we bring the car in for servicing... and now I see that fuse #42 may indeed solve the dilemma. I will try this to see if it helps. My last complaint to the dealership resulted with me receiving the corporate number to call and a suggestion that I write them a letter. Hmmmm...

I had been looking at Passat's, but the problems with this 02 Jetta leave me with STRONG reservations about buying another Volkswagen... anyone had any success in resolving (once and for all) this radio problem???

I've never had any kind of problems with vw's. My first car, an 86 cabriolet, still running good, then I had a 97 jetta for 187k km and no problems either. Now I own an 02 1.8t jetta and I love it. There's nothing wrong with vw, they are excellent and reliable cars.

I'm with all of you - driver's side window fell into door a couple of months ago on my 2002 Jetta Wagon. Radio quit yesterday - thanks to you all for the #42 fuse miracle which worked. Now, my only remaining issue is that the climate control backlight is out. Does anyone know how to fix that?