Gearbox went after 36,000 miles, should have been covered by the warranty, Citroen took the box out, stripped it, then said that the damage wasn't covered by their warranty as the car hadn't been into have its 36000 mile service, so we had a big arguament with them, because:
A. It took ages to book the car in.
B. By the time it was in, the mileage had gone up.
C. When it went in the first time (34,000 miles) they couldnt spot the problem, even though I had pointed out to them what it was!!!
The damage was 3 bearings had gone in the gearbox, and the clutch had gone completely, rendering my car undriveable!
So I got a private local firm to deal with the repairs, and it's now being fixed by them.
Citroen on the other hand are now dealing with our solicitors as we want them to pay for a problem they failed to spot in the first place, even though we told them what the problem was.
Other problems are:
* Radio was broken when the car was bought.
* Wiring for the radio was damaged.
* Car has nasty noises coming from it.
* Oil filter went 1 week after buying it.
* Spark plugs needed replacing 2000 miles after buying the car.
* Seat runners didn't lock into place properly.
* ECU was damanged and the car revved on its own for no reason, dealer couldnt spot this either!
The level of service from Citroen is appalling, its unbelievably bad.
The staff are rude, and try to tell you you know nothing about cars and leave them to deal with it... even though I'm a mechanic of 25 years history, and their mechanics have got about 3 years max!
A courtesy car wasn't supplied because they didn't have one in to give to me!
They never call you to let you know what's happening with the car, it is always you who have to call them!
The mechanics treat your car like a go-kart, I followed a mechanic driving someone's car out of the workshop for a "test drive" only to see him almost crash straight into a brand new car that had just arrived!!!
Do they have licenses there???!!!
Do not whatever you do buy a Citroen, they are cheaply made, the service is poor and they are the ugliest cars on the roads!!! - (with the exeption of the Saxo).
Buy something British or Japanese, the quality and service are much better.
A Rover 25 is going to be my next car...