2001 Dodge Dakota Sport 4.7 from North America
Cheaply made vehicle
The transmission failed at about 12,000 miles. The dealer had the truck for about a month before it was repaired. It was not the dealers fault that it took so long to be repaired as Chrysler sent a new transmission to the wrong dealer. If I had not made several phones calls to the Chrysler warehouse to tell them where the right dealer was it would have been longer. The problem was the wiring to the transmission that caused it to fail. To clarify, the transmission would not go into reverse was the sign that something was wrong. Under the New Jersey lemon law I had a claim to get a new vehicle, but I opted not to do that as it would have cost me more money in the long run. The bottom line is Chrysler quality control at the factory level is seriously flawed to let such a failure occur. The truck is out of warranty now because of the time period-3 years- but I will tell you the truck is poorly made which reflects the difference in price between the big 3 truck makers- GM-Ford and Dodge.
Would you buy another car from this manufacturer? No
Review Date: 12th July, 2004
I've owned trucks from all of the "big 3" (Ford, GM and Chrysler) over the past 20 years, and all of them have been extremely good trucks with virtually zero problems ever. It has been my experience however, that Chrysler is very lax in the area of customer service. Although my Dodge truck (a 2001 Dakota) never required any repairs, my brother and I both owned Dodge cars also, and the Dodge dealer flatly refused to perform repairs under the warranty within the first MONTH after the cars were purchased. My car had a warped brake rotor and my brother's had a problem with the fuel injection. The dealer we bought our cars from told me "I'm not going to fix your car and there's nothing you can do about it". My brother got a similar response. Appeals to Chrysler's arbitration board were totally ignored. I decided to pay a private garage to replace my warped rotors, which solved the problem, and I drove the car 90,000 miles without another problem. My brother opted to trade his for a Chevy. Except for my Dakota neither of us ever bought another Chrysler product, and I replaced my Dakota with a Ford Ranger. Poor customer service DOESN'T sell cars or trucks.