2000 Ford Focus from North America
23 years & 2nd generation Ford customers with 6 cars and 5 different models. No more Ford!
The ignition lock 3 times.
Battery was continuously draining and Ford dealer/maintenance could not find the source.
This was the Ford experience that broke the camel's back. It cost a lot of time and money to keep the car going. We received another note for a water pump maintenance compensation 2 years after we had sold the car. Originally Ford denied responsibility, then the problem was admitted. Unfortunately, we had no proof to claim our compensation since we had given the service history away to the buyer once we sold the car.
We used two different Ford dealerships, one in the Bay area, the other one in Southern California. Both were condescending when we questioned certain repairs, e.g. the third ignition lock replacement and the second water pump replacement. We had at least one recall per year.
Would you buy another car from this manufacturer? No
Review Date: 12th October, 2014