The Transmission had to be totally rehauled at 25,000 miles.
Now 2 weeks later the van transmission has failed again, and they are unsure what is wrong with it.
I am so disappointed with this vehicle. I love my van, but for the transmission to fail twice with less than 25,000 miles? And I have 4 children, 2 in car seats, and they won't give me a loaner vehicle. The first time it was in the shop they kept it for 8 days and had to totally overhaul the transmission. Now less than 2 weeks later, the van has the same problems. They have had again already for 3 days , and they have NO idea what is wrong with it. They have tried 2 different things and nothing has worked! Ford Motor Company told me they would furnish me with a loaner car, and now says its up to the dealership manager. All the other Ford dealerships in my area said they have loaner cars for me, but can't fix it because Ford wont' pay them since its under the original Factory warrenty and I had it fixed originally by another dealership. I am very angry and very upset. I feel they have me at a disadvantage. They know I can't take my car anywhere else, so they don't have to work with me.
Would you buy another car from this manufacturer? No
Review Date: 11th July, 2003