2001 Honda Accord Type V 2.3 petrol from UK and Ireland
A car built when quality and reliability were on holiday
Water pump changed after 6 weeks.
Headlight washers failed.
Gearbox changed 6 months after reporting fault. New unit became noisy after 4 days-problem not resolved.
Both front leather seat backs changed due to splitting on the seams, whilst the seat portions are still waiting repair.
Drivers door suffers wind noise even though a new seal was fitted, problem ongoing.
Various trim parts have fallen off the interior, dealers solution is to not refit any that are out of vision.
Drivers door makes cracking noise when cornering, not resolved.
Front suspension on drivers side makes banging noise over bumps.
The wheels were changed because of corrosion and when the new ones were fitted one tyre was replaced incorrectly, (they are marked for direction)
The car has been returned from the dealer many times with grease on the seats (sent back for valet) and on the last instance with scratches on the body work.
The car is in my opinion very poor in both quality and reliability, the dealer is even worse and Honda UK show no commitment to their product by not returning phone calls and E mails.
I thought when buying this expensive motor I would have peace of mind for many years, how wrong.
Would you buy another car from this manufacturer? No
Review Date: 29th June, 2002
30th Jun 2002, 14:55
I wonder if you are speaking to the right people? I cannot believe that someone senior in at the dealership or Honda UK would not be horrified at this.
Honda cars do not always live up to their supposed reliability (I've had problems with my Accord) but what has impressed me is the willingness to put things right ASAP. Honda and their dealers aren't perfect, but I have run Fords, Vauxhalls, Fiats, Volkswagens, Rover Etc and Honda have proven light years ahead.
22nd Aug 2002, 15:13
Sadly no one at honda or the dealer is prepared to do anything to solve the problem with the gearbox. The comment made was if you don't like it tough go and buy another car. Hows that for customer relations.